Inbox

The Inbox section contains the below topics.

Note:

This functionality is not intended to provide treatment or diagnostic recommendations.

The following communication tasks can be managed from the Inbox tab:

• Send and reply to messages.
• Review and reconcile medications.
• Review, place, stop, and discard orders.
• Renew and discard prescriptions.
• Review and reconcile medications.
• Endorse results.
• Send, redirect, and reschedule follow-up items. Create, review, update, and print documents.

From the patient's chart, you can access your existing conversations and follow-up items associated with the patient and you can create new messages and follow-up items associated with the patient.

All inbox communication is automatically saved to the associated patient's record.

Topics:

• View Indicators for a New Unread Inbox Item
  This topic provides information about viewing the indicators displayed when a new unread inbox item is received.
• Access the Inbox Tab
  This topic provides information about viewing the indicators displayed when a new unread inbox item is received.
• Sort the Items List
  This topic provides information about sorting the items list.
• Filter the Items List
  This section contains the following tasks:
• Open a Patient Chart from the Inbox Tab
  This topic provides information about opening a patient's chart from the Inbox tab.
• Open an Item from the Items List
  This topic provides information about opening an item from the items list.
• Create a New Message
  This topic provides information on creating a new message.
• Reply to a Message
  This topic provides information about replying to a message.
• Access a Draft Item
  This topic provides information about accessing draft items.
• Create a New Follow-Up Item
  This section contains the following tasks: Create a New Follow-Up Item from the Items List, Create a New Follow-Up Item from an Open Inbox Item
• Manage Existing Follow-Up Items
  This topic provides information on managing existing follow-up items.
• Manage Favorite Recipients
  This topic provides information on managing favorite recipients.
• Manage Flags
  This topic provides information on managing flags.
• Mark an Inbox Item as Unread
  This topic provides information about marking an inbox item as Unread.
• Manage Completed Conversations
  This topic provides information on managing completed conversations.
• Manage Deleted Inbox Items
  This topic provides information on managing deleted inbox items.
• Move to Another Inbox Item from an Open Inbox Item
  This topic provides information about moving to another inbox item from an open inbox item.
• Endorse Results
  This topic provides information about endorsing results.
• Manage Medications and Orders from an Open Inbox Item
  This topic provides information about managing medications, prescription renewals, and orders from an open inbox item.
• Manage Documents from an Open Inbox Item
  This topic provides information about creating, reviewing, updating, and printing documents from an open inbox item.