Open an Item from the Items List

This topic provides information about opening an item from the items list.

From the items list, select an item or an action button. A new tab opens with the name of the associated patient displayed as the tab name. The following information is displayed in the tab:

• Patient Details: See Patient Panel.
• Relevant Chart Information: If the following chart information is relevant to the open inbox item, it is displayed in the middle panel and you can select the heading to view additional information:
  • Patient summary
  • Problems
  • Medications and Orders

    Note:

    See the Manage Medications and Orders from an Open Inbox Item topic for more information about tasks that you can complete for prescriptions, medications, and orders.
  • Results

    Note:

    See the Endorse Results topic for more information about tasks that you can complete for results.
  • Documents

    Note:

    See the Manage Documents from an Open Inbox Item section for more information about tasks that you can complete for in-progress and signed documents.
• Conversations List: You can open and complete actions for all your available conversations associated with the patient. You can select the Conversations heading to view a list of all active conversations in the middle panel. You can filter the list by status using Ask Oracle to filter by status.
• Follow-Ups List: You can open and complete actions for all your available follow-up items associated with the patient. You can select the Follow-Ups heading to view a list of all active conversations in the middle panel. You can filter the list by status using Ask Oracle to filter by status.
• Needs Attention List: You can open and complete action for all your incomplete inbox items associated with the patient. See Needs Attention.

Note:

If you open a message, conversation, or follow-up item, the item details are displayed instead of the Needs Attention, Conversations, and Follow-Ups lists. Select Back to close the details and view the lists of remaining items that need attention, open conversations, and open follow-up items.