Inbox

The Inbox functionality in Oracle Health EHR allows you to manage communication tasks.

Note:

This functionality is not intended to provide treatment or diagnostic recommendations.

The following communication tasks can be managed from the Inbox tab:

• Send and reply to messages.
• Review and reconcile medications.
• Review, place, stop, and discard orders.
• Renew and discard prescriptions.
• Review and reconcile medications.
• Endorse results.
• Send, redirect, and reschedule follow-up items. Create, review, update, and print documents.

From the patient's chart, you can access your existing conversations and follow-up items associated with the patient and you can create new messages and follow-up items associated with the patient.

All inbox communication is automatically saved to the associated patient's record.

Topics:

• View Indicators for a New Unread Inbox Item
  You can view the indicators displayed when a new unread inbox item is received.
• Access the Inbox Tab
  You can view the indicators displayed when a new unread inbox item is received.
• Sort the Items List
  You can sort the items list.
• Filter the Items List
  You can filter the items list.
• View Your Other Inboxes
  You can view your other inboxes.
• Open a Patient Chart from the Inbox Tab
  You can open a patient's chart from the Inbox tab.
• Open an Item from the Items List
  You can open an item from the items list.
• Create a New Message
  You can create a new message.
• Reply to a Message
  You can reply to a message.
• Access a Draft Item
  You can access draft items.
• Create a New Follow-Up Item
  You can create a new follow-up item.
• Manage Existing Follow-Up Items
  You can manage existing follow-up items.
• Manage Favorite Recipients
  You can manage favorite recipients.
• Manage Flags
  You can manage flags.
• Mark an Inbox Item as Unread
  You can mark an inbox item as Unread.
• Manage Completed Conversations
  You can manage completed conversations.
• Manage Deleted Inbox Items
  You can manage deleted inbox items.
• Move to Another Inbox Item from an Open Inbox Item
  You can move to another inbox item from an open inbox item.
• Endorse Results
  You can endorse results.
• Manage Medications and Orders from an Open Inbox Item
  You can complete some medication, prescription renewal, and order tasks from an open inbox item.
• Manage Documents from an Open Inbox Item
  You can manage documents from an open inbox item.
• Match an External Message or Prescription Request to a Patient
  You can match an external message, prescription request, prescription change request, or prescription renewal request to a patient.
• Assign Yourself to a Team Item
  You can assign yourself to items in a team inbox.
• Unassign Yourself from a Team Item
  You can unassign yourself from items in a team inbox.