5 Troubleshooting
This section lists the error messages known to OPI that may help you resolve the errors with OPI Handling.
Table 5-1 Known Error Messages
| Error Message | Resolution |
|---|---|
|
Web API: The card department : XX didn’t setup properly |
Check the card type from OPI and ensure it is configured correctly in SPMS Administration module. XX = the card type defined by OPI. |
|
Web API: Unauthorized |
Invalid login or web API token, re-login the program through OHC Launch Panel. |
|
Web API: The card is expired before the guest dis-embark |
Payment card provided has expiry before disembarkation date. |
|
Web API: Internal server error |
Please contact Oracle Support for assistance. |