23 People Movement Page
On the People Movement page, the following options are available.
-
View Profile Information.
-
Scan a Boarding Card.
-
Update Profile information such as passenger photo and update any special needs that the passenger may require.
-
Analytic Summary Count
To look up passenger information, use the scan board card function or manually search the record by selecting the profile type, and then enter the first name, last name, stateroom, manning number, board card number, set sail pass number, reservation booking number, or document number in the search bar.
The Analytic summary count provides a summary view of the onboard/ashore movements in the People Movement page.
-
Embark today: The number of profiles expected to check-in the cruise today.
-
Onboard: The number of profiles currently checked-in and onboard the cruise.
-
Ashore: The number of profiles checked-in and is ashore without overnight tour.
-
Overnight tour: The number of profiles checked-in and ashore with overland tour.
-
Leaving today: The number of profiles disembarking the cruise today.
-
Disembarked: The number of profiles checked-out today and ashore .
The summary count presented varies depending on below parameters.
-
“General - Use Resident” parameter is ‘1’, the resident count is included in analytic summary.
-
“Require visitor to check-In” parameter is ‘1’, the analytic summary includes visitors ashore/onboard today. Else, the visitor count ashore/onboard are based on visitors’ that has reservation or expected to check-in today.
-
“General - Exclude guest that did not print on manifest” parameter is ‘1’. The guest over night at shore side is excluded from the total count. Else it is included.
Figure 23-1 People Movement Page
![This figure shows the People Movement Page This figure shows the People Movement Page](img/gw_people_movement_page.png)
Gate Direction
Figure 23-2 Gate Direction Change Notification
![This figure shows the Gate Direction Change Notification This figure shows the Gate Direction Change Notification](img/gw_gate_direction_change_notification.jpg)
The gateway traffic direction is visible at the top of the page, and you can change the direction, if needed.
To change the traffic direction, select the Direction drop-down and select the direction. Direction options are: Outward, Inward, and Both Ways. The system prompts a message: ‘System will clear the screen. Are you sure you want to change the direction from [Existing Direction] to [New Direction]’. Select Yes to confirm the new gateway traffic direction.
See Gate Settings on how to change the Gate Type.
Profile Information
You can display profile information in a Single direction view (inward or outward) or a Both Ways direction with profiles positioned either horizontally or vertically on the screen.
Figure 23-3 People Movement Page – Single Direction
![This figure show the People Movement Page – Single Direction This figure show the People Movement Page – Single Direction](img/gw_people_movement_page_single_direction.png)
Figure 23-4 People Movement Page – Both Direction Horizontal View
![People Movement Page – Both Direction Horizontal View People Movement Page – Both Direction Horizontal View](img/gw_people_movement_page_2way_1.png)
Figure 23-5 People Movement Page – Both Direction Vertical View
![This figure shows the People Movement Page – Both Direction Vertical View This figure shows the People Movement Page – Both Direction Vertical View](img/gw_people_movement_page_2way_2.png)
In the Profile section, there are four (4) links:
-
Special Needs (Total number of selected special needs). Displays the Special Needs page and allows you to edit the special needs request. The Special Needs link is disabled for passengers who are ashore.
-
Travel With (Total number of travelers). Shows a list of travelers who share the same booking number and stateroom with the passenger.
-
More Details. Shows more information of the selected passenger.
-
Take/Update Photo. Allows you to take or retake a photo. If the passenger already has photo, Update Photo link is shown. Otherwise Take Photo link is shown.
The Profile section also records the movement, followed by a success or fail status message, depending on the direction settings as explained below:
-
If the Inward or Outward direction is selected, a single profile view is shown with the recorded movement and its status.
-
If the Both Ways direction is selected, you can change the view to single, horizontal, or vertical, by selecting the panel icon at the top right corner. The horizontal and vertical views consist of two panels - Onboard and Ashore.
-
You can also differentiate the profile status by its border color See the table below for color legend.
The Recent Movements section shows you tiles of the people who pass through the gate successfully.
Table 23-1 Color in Legend
Color | Text |
---|---|
Light Blue |
Color to show the profile type of Guest, Crew, and Resident |
Orange |
Color to show Onboard Status. Ashore, Expected, and Reservation Status |
Light Orange |
Color to show Expected or Future Reservation |
Red |
Color to show reservation status of Cancelled |
Green |
Color to show reservation status of Checked-in, and On-board |
Yellow |
Color to show the reservation status of Leaving Today |
Light Grey |
Color to show the reservation status of Checked Out |
Purple |
Color to show the passenger is on an Overnight Tour |
More Details
The More Details page displays the profile details of the passenger. See the table below for field names and descriptions, and the table Table 23-1 for color representation. You can edit the passenger requiring special needs from the Special Needs section, using the Edit link or Add link for new requests. Both links are disabled when the passenger is ashore. See also Special Needs section.
Figure 23-6 More Details Page
![This figure shows the More Details Page This figure shows the More Details Page](img/gw_more_details_page.png)
Table 23-2 Profile Details
Field Name | Description |
---|---|
Title |
Salutation, first name, middle name, last name, stateroom number |
Profile Type |
Guest, Resident, Crew or Visitor will be shown |
Status |
Current Reservation Status |
Onboard/Ashore |
Status of the passenger either Onboard or Ashore |
Assembly Station |
Location of assembly/muster station for the passenger |
Department |
Assigned department for the Crew Member |
Position |
The Crew Member position |
Gender |
Gender of the passenger selection |
Date of Birth |
Date of birth of the passenger |
Age |
Passenger age, calculated based on date of birth |
Nationality |
The Nationality of the Passenger |
Passport Number |
Passport Number of the Passenger |
Document Type |
List of Travel Documents associated to the passenger |
Document Number |
Travel Document number of the selected document type |
Special Needs Description |
List of Special Needs of the Passenger |
Special Needs Remark |
Additional comments/remarks of the Passenger’s Special Needs. (Visible if the remark has a value, otherwise it will be blank) |
Travel With
Figure 23-7 Travel With Details Page
![This figure shows the Travel With Details Page This figure shows the Travel With Details Page](img/gw_travel_with_details.png)
The Travel-with page displays the Full name, Stateroom, Status of the people traveling with the selected guest when you select Travel-with (n) button. This page is not editable.
Perform People Movement by Scanning RFID Cards
Figure 23-9 People Movement Vertical View
![This figure shows the People Movement Vertical View This figure shows the People Movement Vertical View](img/gw_ppl_movement_vertical_view.png)
Figure 23-10 People Movement Horizontal View
![This figure shows the People Movement Horizontal View This figure shows the People Movement Horizontal View](img/gw_ppl_movement_horizontal_view.png)
Figure 23-11 People Movement Single View
![This figure shows the People Movement Single View This figure shows the People Movement Single View](img/gw_ppl_movement_fullview.png)
-
On the People Movement page, without placing the cursor at the search guest field, place the RFID card near the tablet RFID sensor.
-
If the scanned RFID card number matches a guest, the system performs the movement from Ashore to Onboard or vice versa.
Profile Picture
The Take Photo or Edit Photo function allows the crew members to capture a new photo or update the existing profile photo.
Taking Profile Photo
-
On the Profile page, select the Take Photo button to activate the camera.
-
In the Camera window, select the Take Photo button.
-
The system shows the person's picture. To retake the photo, select the Take Again button.
-
Click the Save Photo button to save and the X to exit the page.
Editing Profile Photo
-
Click the Edit Photo link to activate the camera.
-
On the Profile Picture, click the Take Again button.
-
Click the Save Photo button to save and the X to exit the page.
Special Needs
Figure 23-13 Special Need Request Page
![This figure shows the Special Need Request Page This figure shows the Special Need Request Page](img/gw_special_need_page.png)
You can add/edit special needs using the Special Needs link or More Details link. The steps to add/edit are the same and is only differentiated by the button used.
Adding Special Need Request
Figure 23-14 Profile – Special Needs Page
![This figure shows the Profile – Special Needs This figure shows the Profile – Special Needs](img/gw_profile_special_needs.jpg)
- On the People Movement page, click the Special Needs link or the More Details link of the onboard profile. This link is disabled if the passenger’s status is Ashore.
- If you are adding the request using the More Details link, click the +Add button.
- On the Special Needs page, enter a Code or Description in the search field.
- Select the Search button to search the list of values.
- Select the required special needs item from the list of values and enter a remark in the Remarks field.
- Click the Save button to update the count in the Special Needs link in the profile section of the People Movement page.
Editing Special Needs Request
- On the People Movement page, the profile view shows the special needs link with a count. This link is disabled (greyed out) if the passenger’s status is Ashore.
- In the onboard profile view, select the Special Needs or More Details link. If you are accessing the page from the More Details link, select the +Edit button.
- On the Special Needs page, the Security Officer can see the previously selected special needs value and remarks. Select or deselect the list of values.
- Edit the Remarks field, if needed.
- In the Special Needs page, select the Reset button to clear all the values and remarks. The system prompts a message, “System will clear all data in search, special needs selections and remark, are you sure?” Select Yes to proceed or No to keep the existing selection.
- Click the Save button to navigate back to the People Movement page with the updated selection.
Recent Movement
Figure 23-15 Recent Movement Page
![This figure shows the Recent Movement Page This figure shows the Recent Movement Page](img/gw_recent_movement_page.png)
Figure 23-16 Recent Movement History
![This figure shows the Recent Movement History page This figure shows the Recent Movement History page](img/gw_recent_movement_history.png)
-
Location: The gate location that the passenger used to come onboard or go ashore.
-
Movement: Indicates the gate direction used by the passenger (onboard/ashore).
-
Start Date: Date and time the passenger embarked on or disembarked from the ship through the gateway.
-
End Date: Date and time the passenger embarked on or disembarked from the ship through the gateway.
-
Select the recent movement tile.
-
Navigate to the Profile’s Recent Movement page.
-
On the Profile’s Movement page, the profile type indicates the passenger photo, full name, stateroom, and latest movement status.
-
You can search the recent movement history by entering or selecting the value in the Search field and clicking the Search button.
-
Select the < icon to navigate to the Recent Movement tile page.
-
On the Recent Movement Tile Page, selecting the Movement History link opens the Movement History page.