Preface

The Mustering application is a front-end application that radically cuts emergency passenger-handling time with the use of electronic hand-held devices. This new application enables cruise operators to manage the emergency mustering process by tracking each individual passenger and crew member, whilst simultaneously keeping officers on the bridge fully informed of the progress.

This application not only reduces human error on manual passenger/crews’ registration at the designated mustering station, it also speeds up the process by 50%. The software uses the Radio Frequency Identification (RFID) scanning technology to scan the crew, visitor, or passenger’s board card.

This enables the mustering process to be tracked in real time, reporting to the bridge progressively throughout the procedure. Both routine and emergency modes are available and crew in charge of the muster stations can readily identify if any of the passenger is missing and instinctively search for them at other muster stations.

Audience

This document is intended for application specialist, IT Officers and end-users of Oracle Hospitality Cruise Shipboard Property Management System.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Table -1 Revision History

Date Description of Change

October 2023

Initial publication.

March 2024

Added topic Resumed Network Connection/Download File.