Guest Info Tab

The Guest Info tab is the default tab for the Guest Handling function. It provides a single view of guest information such as name, address, passport details, cabin information, and others. It also enables you to drill down further into the reservation for more information.

New Reservation Function

The New Reservation function allows you to create a booking for guests arriving without a reservation. A reservation form is launched when you click the New Reservation button. Below are the field definitions of the form.

Figure 10-21 New Guest Information Window

Table 10-2 Field Definition of Guest Information Tab (Name)

Field	Description
Name
Surname	Last name of the guest.
Forename	First name of the guest.
Middle Initial	Middle name of the guest.
Other Name	Other Last Name.
Other First Name	Other First Name.
Salutation	The salutation of the guest.
Title	Title of the guest.
Royalty No	Additional Title. A user definable label.
Marital Status	Marital Status of guest. Configurable system codes in Administration, System Codes, Marital Codes.
VIP	VIP classification of the guest. Configurable system codes in Administration, System Codes, Marital Codes.
Classification	Classification/VIP flag.
Frequent No	Frequent Cruiser number. A user definable label.
Award Level	Frequent Cruiser Award Level.
Shore-Res.ID	External System Reservation ID. A user definable label.
Onboard Email	Email contact while on board.
Total No. of Cruise Days	Total Cruise days signed up. Information from data import.
Number of Cruises	Number of cruises purchased. Information from data import.
Disc Templates	Discount templates applied to the account.

Table 10-3 Field Definition of Guest Information Tab (Passport Information)

Field	Description
Passport Information
Passport No	Passport number of the guest.
Issue Date	Date travel document was issued.
Issue Place	Place travel document was issued.
Issue Country	Country travel document was issued.
Expiry Date	Expiry date of travel document.
Birthdate	Birth date of the guest.
Birth Place	Birth place of the guest.
Nationality	Nationality according to travel document.
Language	Language spoken by guest.
Profession	Profession of the guest.
Gender	Gender identifier.
Smoker	Smoker identifier.
Birth Nation	The original nationality of the guest if differ from Nationality field.

Table 10-4 Field Definition of Guest Information Tab (Travel Information)

Field	Description
Travel Information
Port Comments	Additional comments of the port.
Debark Date	Debarkation date.
Debark Port	Port of debarkation.
Cabin	Cabin number assigned.
Muster Station	Muster Station assigned. Linked to Cabin number.
On Board	On/Off board identifier.
Deny Boarding	Deny boarding identifier.
Deny Reason	Reason boarding denied.
Telephone Pincode	PIN code setup for outgoing calls and access to Kiosk.
National ID	Local identification document, for example, ID or Driving License
Handicapped	Disability status of the guest. A user definable label.
Handicapped Remarks	Disability remarks.
Manifest Printout	Default inclusion of guest in manifest print out.
Queue ID	Assigned queue ID during embarkation.
Shore.G-ID	Unique Identifier for FMS. A user definable label.
Life Boat	Life Boat assigned. Linked to Cabin number.

Table 10-5 Field Definition of Guest Information Tab (Documents)

Field	Description
Documents
Documents	Confirmation checkbox of whether travel document is checked or collected.

Table 10-6 Field Definition of Guest Information Tab (Documents)

Field	Description
Dining Preferences
Table/Seating	Assigned table number and seating preferences for dining.
Location	Assigned dining location.

Table 10-7 Field Definition of Guest Information Tab (Other Parameter)

Field	Description
Resident	Indicator whether the guest is a resident.
Air/Sea operator	Indicator whether the guest is an Air/Sea operator.
Intoxication	Intoxication identifier.
Express Check Out	Indicates guest require Express Check Out.
Group Leader	Group Leader identifier.
Non-inclusive Guest Type	Indicates that guest is not part of a package or all inclusion plan.
Charge for Checked-out Calls	Define whether checked-out calls will be charged.
Switch to Crew in Manifest	Indicates that reservation has been moved Crew manifest.
Stay overnight shoreside	Indicates that guest stays overnight at shore side.

Table 10-8 Field Definition of Guest Information Tab (Guest Categories)

Field	Description
Guest Categories
Selection box	User configurable system codes in Administration, System Codes, Guest Categories.

Table 10-9 Field Definition of Guest Information Tab (Agent Information)

Field	Description
Payments/Remarks
Payment	Payment Department code for this reservation.
Remarks	Additional remarks pertaining this payment.
PPD Type	Revenue per person per day tag.

Table 10-10 Field Definition of Guest Information Tab (Others)

Field	Description
Others
Document Image Snapshot	Displays snapshot of scanned passport.
Photo	Displays saved photo of the guest.
Notice and Consent	Mandatory field. Indicates passenger accept and agrees to the Notice and Consent Terms.

Figure 10-22 Guest Information Address / Other Information

Table 10-11 Field Definition of Guest Information Address Tab

Field	Description
Address / Temporarily Address
Address 1	Address 1.
Address 2	Address 2.
Street	Street name.
Zip/City	Zip Code / Name of city.
Country	Country.
State	State.
Phone	Phone number of guest.
Email 1	Email address of the guest.
Email 2	2nd Email address of the guest.

Table 10-12 Field Definition of Guest Information Address Tab (Other Info)

Field	Description
Other Info
Permanent Resident ID	Permanent Resident ID of the guest.
Common Access Area	Allowed common access area.
Exclude from Quick Billing Printing	Indicator whether to exclude from Quick Billing printing.

Table 10-13 Field Definition of Guest Information Address Tab (Encode Additional Cabin for Ving/Onity Door)

Field	Description
Encode Additional Cabin for Ving/Onity Door
Cabin 2/3	Cabin number of joint cabin.

Table 10-14 Field Definition of Guest Information Address Tab (Emergency Contact Address)

Field	Description
Emergency Contact Address
Name	Name of Emergency contact person.
Relationship	Relationship of Emergency contact person.
Address	Address.
Street	Street.
Zip/City	Zip code/city.
State	State.
Country	Country of Residency.
Phone	Phone number of contact person.
Mobile Phone	Mobile number of contact person.
Email	Email address of the contact person.
Business Phone	Business phone number of contact person.

Table 10-15 Field Definition of Guest Information Address Tab (Travel Insurance)

Field	Description
Travel Insurance
Description	User configurable system codes in Administration, System Codes, Travel Insurance.
Ins. Number	Insurance Policy Number.

Table 10-16 Field Definition of Guest Information Address Tab (Minor Debark Authorization)

Field	Description
Minor Debark Authorization
Port Date / Name	Selectable port allowed for minor for debark.
Notice and Consent	Mandatory field. Indicates passenger accept and agrees to the Notice and Consent Terms.