Advanced Routing

Use the following steps to set up routing for multiple guests, for example; group guests or parties traveling together.

  1. Search for the guest account and navigate to the Disc, Route, Pkg Routing tab.
  2. Click New Routing to open the routing dialog box,
  3. In the dialog box, click the Advanced button in the Invoice drop-down list to open the Multiple Accounts Selection window.
  4. Guests listed in the Non Selected Accounts section are based on the default set in Status and Account Type criteria. You can change this criterion according to the user requirement.

    Figure 10-32 Routing Multiple Account Selection Window


    This figure shows the Routing Multiple Account Selection Window
  5. To select all guests, click Add All> or individually select the guest, then click Add> to move the selection to the Selected Accounts pane.
  6. Click OK to confirm the multiple accounts selection. This opens the New Routing window with the selected guest account listed.

    Figure 10-33 Routing Multiple Account Instructions


    This figure shows the Routing Multiple Account Instructions
  7. In New Routing, select the Financial Department, Reason and when the routing should occur, and then click OK to initiate the multiple account routing instructions.
  8. During the assignment process, the status of the guest account changes to OK, followed by Done, and the New Routing window closes automatically once the process completes.