7 Product Setup Module

In the Product Setup module, you can configure the reservation-based restaurants as well as their meal periods.

Note:

Once a new location or product is added, you must grant the users the permission to access in the User Setup module.

List of Location/Product Section

To filter by the name or code of the location or product,

1. Select Product Setup

2. Within the List of Location/ Product section, type in the name or code that you are looking for

3. Matching results appears automatically

4. To remove the filter, delete the entries from the search field

Product Functionalities

Adding a Product

1. Select Product Setup

2. Select the location of the ship

3. Click Add Product and enter the following information:

   1. Product Details section:

      • Location: Name of the location will be shown automatically

      • Code: Enter the code used for inventory set up, describing the meal period of each location, for example, Break, Lunch, Dinner

      • Name: Enter the name of the product. Recommended to use ‘Code at location’, for example, ‘Dinner at Steak Restaurant’

      • Product Group: Select the Product Group used for validation of conflicting reservations for the same date and product group. This is to prevent multiple dining reservations for the same guests on the same date/ product

      • Type:

        • Open: Open seating and dining reservations cannot be made

        • Assigned: Allow dining reservations to be made

      • Guests: Minimum guests required for a dining reservation

      • Book By:

        • Reservation: Inventory and deduction based on table tops/ covers

        • Guest: Inventory and deduction based on numbers of guests

      • Book Table: Enable by default and don’t disable it

      • Default Turn: The default value is 120 minutes. Enter the average time the guests are expected to utilize a table from the moment they check in to the restaurant to the moment they leave

      • Res Increment: The default value is 30 minutes. Enter the average time required to set the dining table for the next guest

      • Book Duration: Enable this to allow validation of inventory if Default Turn <> Res Increment. Validation of Duration = Res Time + Res Increment, for example, 6PM + 30 minutes in Duration = Res Time + Default Turn, for example 6PM + 120 minutes. If an inventory is present for all time slots in the above durations, a reservation cannot be created. Recommended to disable if Type = Assigned

      • Server: Number of servers assigned to this product

      • Current Price: Descriptor for a cover charge per seat

      • Future Price: Descriptor for a future cover charge per seat

      • Future Date: Date from when the Future Price is valid

      • Guest Name: Enable to ensure records for all passengers linked to a reservation are created. This is to prevent multiple dining reservations for the same guests on the same date/ product

      • Min Age: Minimum age of reservation holders

      • Fill Station: Enable this to allow usage of Table Recommendation functionality. Recommended to always turn it on

      • DR Link: Link between dining rooms created in Ship and Product Setup. Enter the two-letter code of the dining room, created in the Ship Setup module.

   2. Check In Ticket section:

      • Card Report: Select the report file used for Check In Ticket printing

      • Print Receipt: Enable this for ticket printing during the Check In process

   3. Web Booking Configuration section:

      • Pre Cruise Sales: Enable to allow pre cruises sales such as web bookings before the cruise start date

      • Multi Reservation Restriction: Enable to restrict multiple dining reservations for the same day and the same meal period.

      • No. Reservation After: Enter the time after which Walk In reservation cannot be made anymore

      • Min Guests: Minimum guests required for a dining reservation

      • Max Guests: Maximum guests allowed for a dining reservation

      • Multi Reservation per Table: If the product is configured as Book BY Reservation, enable to create different dining reservations per table top, for example, 2TOP inventory was used by one passenger and the remaining capacity of 1 can be used for another dining reservation for one passenger

      • Multi Table per Reservation: If the product is configured as Book BY Reservation, enable to use multiple table tops for this dining reservation, for example, link a 2TOP and 4TOP inventory to accommodate six guests if a 6TOP is not available

   4. Turn Times section:

      In this section, the Turn Time for each Table Type can be modified. This is a default setting in the Table Properties panel when inserting a new table in the Reservation Layout Setup module or the Check In tab

4. Click Save

Editing a Product

1. Select Product Setup

2. Select the ship and location to which the product belongs to

3. Select the product that should be modified

4. Make the required change

5. Click Save

Deleting a Product

1. Select Product Setup

2. Select the ship and location to which the product belongs to

3. Select the product

4. Click Delete Product and confirm deletion

   Note:

   You can only delete a product that does not have upcoming reservations.