Membership Management

For details on completing the following configurations, refer to Guest Loyalty Programs in the OPERA Cloud Services documentation.

Membership Class

To properly use these gaming operations, you must have a membership class flagged as "Loyalty Program." For details on creating membership classes, refer to Configuring Membership Classes in the OPERA Cloud Services documentation.

Note:

Only one membership class can be flagged as “Loyalty Program.”

Figure 6-1 Membership Class Screen

Membership Type

To execute gaming operations with the IGT system, you must create a PTS membership type with the name "PTS."

Note:

The name of this Membership Type must be entered exactly as "PTS."

For details on how to create a membership type, refer to Configuring Membership Types in the OPERA Cloud Services documentation.

For the membership type details:

1. Mark the membership as Primary.

2. Mark the membership as Centrally Managed. Only one membership type can be centrally managed.

3. Select the membership class you previously created.

Figure 6-2 Membership Type Details Screen

For the Membership Handling:

1. Set the External Database to the one with the same name as the outbound configuration that you previously created.

2. Set Membership Action to Auto Attach and select New Reservation.

Figure 6-3 Membership Handling Screen

For Card Number Details:

1. Deselect Expiration Date Required.

Figure 6-4 Card Number Details Screen

Membership Levels

Once the membership type is configured, add your Membership Levels to this Membership Type. The values on the below image is just for illustration purposes. Your Hotel/Casino will have its own Membership Levels already defined by the business.

Figure 6-5 Membership Levels Screen