DVMs for Light & Wonder Engage

On the Outbound Configuration page, click the arrow under I Want To... and select Data Value Mappings from the pop-up dialog. DVM configurations are required to convert the categorial values from OPERA Cloud to Light & Wonder (and vice-versa). For details on how to create DVMs within OPERA Cloud, see Data Value Mappings in the OPERA Cloud Services documentation.

This image shows how to select Data value mappings.

The below DVM values are for reference only and can vary by property.

Address Type

This DVM will convert the Address Type used in OPERA Cloud with the Address Type used in within Light & Wonder (and vice-versa).

The values in the table below are just for illustration purposes. To complete this DVM, you need the following:
  • OPERA Cloud Code: This is the Address Type that exists in OPERA Cloud.

  • External Value: This is the Address Type in Light & Wonder that corresponds to the OPERA Cloud Address Type code.

  • External > OPERA Cloud: Select this option to translate these values for messages received by OPERA Cloud.

  • OPERA Cloud > External: Select this option to translate these values for messages being sent out by OPERA Cloud.

Table 7-41 Address Type

OPERA Cloud Code External Value (aka Light & Wonder ENGAGE) External > OPERA Cloud OPERA Cloud > External

HOME

homeAddress

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This image shows a check mark to indicate the feature is supported.

OTHER

alternateAddress

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This image shows a check mark to indicate the feature is supported.

Phone Type

This DVM converts the Phone Type used in OPERA Cloud with the Phone Type used in Light & Wonder (and vice-versa).

The values in the table below are just for illustration purposes. To complete this DVM, you need the following:
  • OPERA Cloud Code: This is the Phone Type that exists in OPERA Cloud.

  • External Value: This is the Phone Type in Light & Wonder that corresponds to the OPERA Cloud Phone Type code.

  • External > OPERA Cloud: Select this option to translate these values for messages received in OPERA Cloud.

  • OPERA Cloud > External: Select this option to translate these values for messages being sent by OPERA Cloud.

Table 7-42 Phone Type

OPERA Cloud External Value (aka Light & Wonder ENGAGE) External > OPERA Cloud OPERA Cloud > External Cloud

EMAIL

primaryEmail

This image shows a check mark to indicate the feature is supported.
This image shows a check mark to indicate the feature is supported.

HOME

homePhone

This image shows a check mark to indicate the feature is supported.
This image shows a check mark to indicate the feature is supported.

MOBILE

mobilePhone

This image shows a check mark to indicate the feature is supported.
This image shows a check mark to indicate the feature is supported.