Resetting a User Password

  1. Click Username to open the User Profile page.
  2. Select one or multiple users. After your selection, the Reset Password button appears.
  3. Click the Reset Password button to reset the passwords for all selected users.
    • Users receive an email that allows them to enter a new password.

    Note:

    Administrators cannot reset the passwords for deactivated user accounts.


    This image shows the Users screen with the Reset Password button.