Email Notifications Received for Oracle Access Requests

When an Oracle Support User creates a new access request, the respective customer administrator is notified by an email.

Note:

An Oracle Support User can send a request for multiple roles at multiple locations at the same time. Because the multiple requests can each go to different Admins, the Admins will only receive one role request per email.

An access request email includes the following details:

• Oracle Support User email address

• The requested location / role

• The expiry date of the request

• A link to review the Oracle Access Requests in the OPERA Cloud Identity Management portal.

An Oracle user can send reminder emails for requests that are in awaiting approval status. A reminder email includes the following details:

• Oracle Support User email address

• The requested location / role

• The expiry date of the request

• A link to review the Oracle Access Requests in the OPERA Cloud Identity Management portal.