Approving a Single Request

1. To approve an Oracle Access Request with the row level action, click the ellipsis (“…”) under the Action column.
2. Click Approve Access.
   An ‘Approve Access’ drawer opens and shows the access details. The Access End Date is pre-populated with the date corresponding to the requested duration of the support access. (Access start date will be the point in time that the request is being approved in determined by the approval.) 
3. Confirm by clicking Approve request in the Approve Access drawer.
   You have successfully granted the requested support access for the selected row.

   Note:

   If the user already has access to a requested location and role, an attempt is made to extend this existing access by the requested access duration (with a maximum total access duration of 180 days). If the extended access exceeds 180 days, the request fails and the existing access grant for the respective location and role is not changed.

   Note:

   You can see all active support access grants in the Oracle Support Access tile. This shows all the currently active Oracle support access for locations to which you have administrative access.