Approving Multiple Requests

1. To approve one or multiple Oracle Access Requests with the page level action, first select the checkbox for all requests that you want to approve at the same time.

   Note:

   You can select up to a maximum of 20 requests at one time.

   Note:

   If you approve multiple requests, you cannot adjust the individual Access End dates for the individual requests, and all requests are processed with the requested duration.

2. Click the page level Approve Access button.
3. Confirm by clicking the Approve button in the “Approve Access?” dialogue.

For the selected requests, you have successfully granted the requested support access to the selected Oracle user.

Note:

If the user already has access to a requested location and role, an attempt is made to extend this existing access by the requested access duration (with a maximum total access duration of 180 days). If the extended access exceeds 180 days, the request fails and the existing access grant for the respective location and role is not changed.

Note:

You can see all active support access grants in the Oracle Support Access tile. This shows all the currently active Oracle support access for locations to which you have administrative access.