Editing Access Duration for Users

You can edit existing Oracle support user access from the Oracle Support User Access page for any user with an active support access. The maximum access duration is 180 days from the point of time the access started.

You can use the row-level action on the Oracle Support User Access table to edit the user’s access duration.
  1. Click the ellipsis icon under the Action column and select Edit Access Duration.
    This image shows the Edit Access Duration option from the Action column.

  2. Select a new Access End Date from the calendar.
    This image shows the Access End Date selection from the calendar.

  3. Click Update Access.