Preface

A Central Reservation System (CRS) is used by hotels and other lodging businesses to manage reservations, group bookings, and availability across multiple distribution channels (such as direct bookings, online travel agents, global distribution systems). This implementation guide outlines best practices for integrating a Central Reservation System with OPERA Cloud, addressing the most common use cases and workflows that align with industry standards and expectations.

Audience

This guide is intended for customers and partners who develop applications with the Oracle Hospitality Integration Platform.

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/hospitality/.

Revision History

Date Description of Change

October 2025

Initial publication