OPERA Web Services (OWS) and KIOSK

The legacy OWS and Kiosk interfaces use SOAP Web Services technologies to support data transfer from a client application to OPERA. The interface is commonly used for web booking engines and check-in applications, but it is also used for customer relationship management and membership functionality. While the legacy interfaces provide a lot of functionality, migrating to the new REST API provides even more functionality for your integration to OPERA Cloud. Furthermore, the REST APIs also have an asynchronous interface just like OWS.

The below table provides suggested APIs and operations to use when migrating from legacy OWS/KIOSK interface to the REST APIs. However, there are a few operations currently not available in REST that are available in OWS. Management of membership functionality is not yet available.

Table 15-3 OWS to REST

OWS Module	OWS Operation	REST Operation	REST Module
Availability	Availability	getHotelAvailability	PAR
Availability	FetchAvailableItems	getItemInventory	INV
Availability	FetchAvailablePackages	getPackages	RTP
Availability	FetchBlockInventory	getBlock	BLK
Availability	FetchCalendar	getRestrictionsByDateRange getInventory	PAR INV
Availability	FetchExpectedCharges	getRateInfo	REV
Availability	FetchItemGroups	getItemInventory	INV
Availability	RegionalAvailability	getHotels getHotelAvailability	PAR
Availability	RegionalAvailabilityExt	getHotels getHotelAvailability	PAR
GuestServices	UpdateRoomStatus	putRoomRelatedStatus	HSK
GuestServices	WakeUpCall	getWakeUpcalls	HSK
HouseKeeping	ChangeRoomMaintenance	putRoomMaintenance	HSK
HouseKeeping	CreateRoomMaintenance	postRoomMaintenance	HSK
HouseKeeping	DeleteRoomMaintenance	deleteRoomMaintenance	HSK
HouseKeeping	FetchHouseKeepingDiscrepancies	getHousekeepingDiscrepancies	HSK
HouseKeeping	FetchHouseKeepingRoomStatus	getHousekeepingOverview	HSK
HouseKeeping	FetchHouseKeepingRoomTaskStatus	getHouseKeepingTasks	HSK
HouseKeeping	FetchHouseKeepingStatistics	getFrontOfficeStatistics	FOF
HouseKeeping	FetchHouseStatus	getFrontOfficeStatistics	FOF
HouseKeeping	FetchOOSRooms	getOutOfServiceRooms	HSK
HouseKeeping	FetchRoomMaintenance	getRoomMaintenance	HSK
HouseKeeping	ResolveRoomMaintenance	putRoomMaintenance	HSK
HouseKeeping	UnResolveRoomMaintenance	putRoomMaintenance	HSK
HouseKeeping	UpdateHouseKeepingDiscrepancies	putRoomRelatedStatus	HSK
HouseKeeping	UpdateHouseKeepingRoomStatus	putRoomRelatedStatus	HSK
Information	CurrencyConverter	calculateForeignCurrency	CSH
Information	QueryAwardsSchedules	getPromotioncodes	RTP
Information	QueryChainInformation	getChain	ENTConfig
Information	QueryHotelInformation	getHotelDetails	ENTConfig
Information	QueryLov	getLov	LOV
Information	QueryPackageItems	getPackages	RTP
Information	QueryRate	getAvailabilityRatePlanInfoByMultipleRatePlans	PAR
MeetingRoom	CreateBlock	postBlocks	BLK
MeetingRoom	MeetingAvailability	getEventCalendarMultipleHotelIds	EVM
MeetingRoom	MeetingCreateEvent	postEvents	EVM
MeetingRoom	MeetingFetchEvent	getEvent	EVM
MeetingRoom	MeetingFetchMenu	getEventResourceByMenu	EVM
MeetingRoom	MeetingFetchMenuItem	getCateringMenuItems	EVM
MeetingRoom	MeetingFetchMiscellaneousItem	getEventResourceByMenu	EVM
MeetingRoom	MeetingFetchPackageEvent	getCateringPackages	EVM
MeetingRoom	MeetingModifyEvent	putEvents	EVM
MeetingRoom	MeetingModifyPackageEvent	putCateringPackages	EVM
MeetingRoom	MeetingMultiPropertyAvailability	getFunctionSpaceAvailability	EVM
MeetingRoom	MeetingPackageAvailability	getCateringPackages	EVM
MeetingRoom	MeetingRoomCopyBlock	putCateringCopys	EVM
MeetingRoom	MeetingRoomCreateRelationship	putEvent	EVM
MeetingRoom	MeetingRoomFetchBlock	getEvent	EVM
MeetingRoom	ModifyBlock	putBlocks	EVM
Membership	AddPromoSubscription	putProfile	CRM
Membership	CreateEnrollment	postMemberships	CRM
Membership	DeletePromoSubscription	deleteAward	CRMConfig
Membership	FetchAvailableECertificates	getMembershipIssueAwardsList	CRM
Membership	FetchBenefits	getFlexibleBenefitAwards	CRM
Membership	FetchECertificates	getAwards	RSV
Membership	FetchEnrollmentCode	fetchMembershipEnrollmentCodes	CRMConfig
Membership	FetchMemberPoints	getMembershipAwardPointsByHotel	CRM
Membership	FetchMembershipTransactions	getMembershipTransaction	CRM
Membership	FetchNextCardNumber	postMembershipNumber	CRM
Membership	FetchProductAwards	getAvailableAwardsBasedOnType	CRM
Membership	FetchPromoSubscriptions	getAwardsToGrant	CRM
Membership	FetchRateAwards	getAvailableAwardsBasedOnType	CRM
Membership	FetchTransactionAwards	getAvailableAwardsBasedOnType	CRM
Membership	FetchUpgradeAwards	getAwards	RSV
Membership	IssueTransactionAward	postAwards	RSV
Membership	ModifyEnrollment	putMemberships	CRM
Membership	ReIssueMemberCard	postMembershipNumber	CRM
Membership	TransferPoints	transferMembershipPoints	CRM
Membership	UpdateEnrollmentCode	putMemberships	CRM
Name	DeleteAddress	putprofile	CRM
Name	DeleteComment	putprofile	CRM
Name	DeleteEmail	putprofile	CRM
Name	DeleteGuestCard	deleteMembership	CRM
Name	DeletePassport	putprofile	CRM
Name	DeletePhone	putprofile	CRM
Name	DeletePreference	deletepreferences	CRM
Name	DeletePrivacyOption	putprofile	CRM
Name	FetchAddressList	putprofile	CRM
Name	FetchClaimsStatus	getMembershipClaim	CRM
Name	FetchCommentList	getProfile	CRM
Name	FetchDocumentList	getProfile	CRM
Name	FetchEmailList	getProfile	CRM
Name	FetchGuestCardList	getProfile	CRM
Name	FetchName	getProfile	CRM
Name	FetchNameUDFs	getProfile	CRM
Name	FetchPhoneList	getProfile	CRM
Name	FetchPreferenceList	getPreferenceForProfile	CRM
Name	FetchPrivacyOption	getProfile	CRM
Name	FetchProfile	getProfile	CRM
Name	FetchProfileBenefits	getFlexibleBenefitAwards	CRM
Name	FetchSubscription	getProfile	CRM
Name	ForgetProfile	deleteProfile	CRM
Name	GetPassport	getProfile	CRM
Name	InsertAddress	postProfile	CRM
Name	InsertClaim	putProfile	CRM
Name	InsertComment	putProfile	CRM
Name	InsertEmail	putProfile	CRM
Name	InsertGuestCard	postMembership	CRM
Name	InsertPhone	putProfile	CRM
Name	InsertPreference	postPreferences	CRM
Name	InsertUpdateNameUDFs	putProfile	CRM
Name	InsertUpdatePrivacyOption	putProfile	CRM
Name	NameLookup	getProfiles	CRM
Name	RegisterName	postProfile	CRM
Name	TravelAgentLookup	getProfiles	CRM
Name	UpdateAddress	putProfile	CRM
Name	UpdateClaim	putProfile	CRM
Name	UpdateComment	putProfile	CRM
Name	InsertUpdateDocument	uploadFileAttachment	CRM
Name	UpdateEmail	putProfile	CRM
Name	UpdateGuestCard	putMemberships	CRM
Name	UpdateName	putProfile	CRM
Name	UpdatePassport	putProfile	CRM
Name	UpdatePhone	putProfile	CRM
Name	ValidateForgetProfile	putvalidateForgetProfiles	CRM
Reservation	AddAccompanyGuest	putReservation	RSV
Reservation	AssignRoom	postRoomAssignment	FOF
Reservation	BookHoldItems	putReservation	RSV
Reservation	BreakShare	deleteShareReservation	RSV
Reservation	CancelBooking	postCancelReservations	RSV
Reservation	ClearItemHold	putItemInventoryHold	INV
Reservation	CombineShare	Postcombinesharesreservations	RSV
Reservation	ConfirmBooking	putReservation	RSV
Reservation	CreateBooking	postReservation	RSV
Reservation	CreateItemHold	postHoldItemInventory	RSV
Reservation	CreateMultipleBookings	postReservation	RSV
Reservation	DeleteAccompanyGuest	putReservation	RSV
Reservation	DeleteInventoryItem	putReservation	RSV
Reservation	DeletePackages	putReservation	RSV
Reservation	FetchAvailableOffers	getReservationUpsellInfo	RSV
Reservation	FetchBookedInventoryItems	getReservation	RSV
Reservation	FetchBookedPackages	getReservation	RSV
Reservation	FetchBooking	getReservation	RSV
Reservation	FetchBookingForPointUpdate	getReservation	RSV
Reservation	FetchHoldItems	getHoldItemsInventory	INV
Reservation	FetchRoomUpgrades	getReservationUpsellInfo	RSV
Reservation	FetchSummary	getReservation	RSV
Reservation	FutureBookingSummary	getReservations getProfile	RSV CRM
Reservation	GetReservationStatus	getReservation	RSV
Reservation	GuestRequests	getServiceRequest	RSV
Reservation	MergeReservations	putMergeReservations	RSV
Reservation	ModifyBooking	putReservation	RSV
Reservation	ModifyItemHold	putHoldItemsInventory	INV
Reservation	PreCheckin	postPreCheckin	RSV
Reservation	ReInstateReservation	putReservations	RSV
Reservation	ReleaseRoom	putRoomAssignment	FOF
Reservation	RoomMove	putMoveInHouseGuest	FOF
Reservation	UpdateInventoryItem	putReservation	RSV
Reservation	UpdatePackages	putReservation	RSV
Reservation	UpgradeReservation	putReservation	RSV
Reservation	UpsellReservation	postUpsellReservation	RSV
ResvAdvanced	AddPayment	getCreditCardUniqueId	FOF
ResvAdvanced	AdditionalKeys	postRoomKeys	FOF
ResvAdvanced	AlternateRooms	putVerifyCheckinReservation	FOF
ResvAdvanced	AssignRoom	postRoomAssignment	FOF
ResvAdvanced	CancelCheckIn	deleteCheckin	FOF
ResvAdvanced	CheckIn	postCheckin	FOF
ResvAdvanced	CheckOut	postCheckout	CSH
ResvAdvanced	CreateFixedCharges	postFixedCharges	CSH
ResvAdvanced	CreateGuestLocator	postReservationLocators	RSV
ResvAdvanced	DeleteFixedCharges	deleteFixedCharges	CSH
ResvAdvanced	DeleteGuestLocator	deleteReservationlocators	RSV
ResvAdvanced	DeletePayRouting	deleteRoutingInstructions	RSV
ResvAdvanced	ExternalPayment	postBillingPayments	CSH
ResvAdvanced	FetchAuthorizationsHistory	getAuthorizationHistory	CSH
ResvAdvanced	FetchFixedCharges	getFixedCharges	CSH
ResvAdvanced	FetchKeyData	getRoomKey	FOF
ResvAdvanced	FetchPromotionCode	putReservation	RSV
ResvAdvanced	FetchQueueReservations	getQueuedReservations	FOF
ResvAdvanced	FetchResPromotionCode	getReservation	RSV
ResvAdvanced	FetchRoomSetup	gethousekeepinvoverview	HSK
ResvAdvanced	FetchRoomStatus	getHotelRooms	HSK
ResvAdvanced	FolioTransactionTransfer	putTransferTransactionToReservation	CSH
ResvAdvanced	GuestMessages	getReservation	RSV
ResvAdvanced	InsertPayRouting	postRoutingInstrucitons	RSV
ResvAdvanced	Invoice	getFolios	CSH
ResvAdvanced	KioskAvaliablity	getHotelAvailability	PAR
ResvAdvanced	MakePayment	postBillingpayments	CSH
ResvAdvanced	PayRouting	getRoutinginstructions	RSV
ResvAdvanced	PostCharge	postBiilingCharges	CSH
ResvAdvanced	PrintPreCheckOutBill	postDepositFolio	CSH
ResvAdvanced	QueueReservation	getQueuedReservation	FOF
ResvAdvanced	ReleaseRoom	putRoomAssignment	FOF
ResvAdvanced	ReservationRequestCode	getRequestCodes	V0
ResvAdvanced	SetResPromotionCode	putReservation	RSV
ResvAdvanced	ToggleTurndownFlag	postTurnawayReservation	RSV
ResvAdvanced	UpdateFixedCharges	putFixedcharges	RSV
ResvAdvanced	UpdateGuestLocator	putLocators	RSV
ResvAdvanced	UpdateMethodOfPayment	putReservation	RSV
ResvAdvanced	UpdatePayRouting	putRoutingInstrucitons	RSV
StayHistory	StayHistory	getStayhistory	CRM
HouseKeeping	DeleteRoomMaintenanceImages	Not available in OPERA Cloud	Not available in OPERA Cloud
HouseKeeping	FetchRoomMaintenanceImages	Not available in OPERA Cloud	Not available in OPERA Cloud
MeetingRoom	MeetingCreatePackageEvent	Not available in OPERA Cloud	Not available in OPERA Cloud
Name	DeleteDocument	Not available in OPERA Cloud	Not available in OPERA Cloud
Reservation	EmailConfirmation	Not available in OPERA Cloud	Not available in OPERA Cloud
ResvAdvanced	InsertSignedRegCard	Not available in OPERA Cloud	Not available in OPERA Cloud
ResvAdvanced	GenerateRegistrationCard	Not available in OPERA Cloud	Not available in OPERA Cloud
ResvAdvanced	FetchSignedRegCard	Not available in OPERA Cloud	Not available in OPERA Cloud
Availability	GdsAreaAvailability	Not available in OPERA Cloud	Not available in OPERA Cloud
Availability	GetCacheStatus	Not available in OPERA Cloud	Not available in OPERA Cloud
Brochure	SendBrochure	Not available in OPERA Cloud	Not available in OPERA Cloud
GuestServices	FetchOptInSetup	Not available in OPERA Cloud	Not available in OPERA Cloud
GuestServices	UpdateReservationForOptIn	Not available in OPERA Cloud	Not available in OPERA Cloud
Information	GetScreenItems	Not available in OPERA Cloud	Not available in OPERA Cloud
MeetingRoom	MeetingFetchBlockDelegates	Not available in OPERA Cloud	Not available in OPERA Cloud
MeetingRoom	MeetingFetchContract	Not available in OPERA Cloud	Not available in OPERA Cloud
MeetingRoom	MeetingFetchMyRegisteredEvents	Not available in OPERA Cloud	Not available in OPERA Cloud
MeetingRoom	MeetingRegisterEventAttendees	Not available in OPERA Cloud	Not available in OPERA Cloud
MeetingRoom	MeetingRoomFetchMyBlocks	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	AddBenefit	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	CancelConsumedPoints	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	CancelECertificate	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	ConsumeECertificate	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	ConsumePoints	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	ConsumePointsOthers	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	FavoriteGuest	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	FetchEcertificateTierPoints	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	FetchFeeHistory	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	FetchMemberTierWizard	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	FetchPointsExchange	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	FetchStatement	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	FetchStatementRefs	Not available in OPERA Cloud	Not available in OPERA Cloud
Membership	IssueECertificate	Not available in OPERA Cloud	Not available in OPERA Cloud
Name	AssociateBooker	Not available in OPERA Cloud	Not available in OPERA Cloud
Reservation	SetDailyPoints	Not available in OPERA Cloud	Not available in OPERA Cloud
Reservation	ConsumeVouchers	Not available in OPERA Cloud	Not available in OPERA Cloud
ResvAdvanced	SetKeyData	Not available in OPERA Cloud	Not available in OPERA Cloud
ResvAdvanced	InstantPaymentNotification	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	AddProfileToContract	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	CreateContract	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	DeleteProfileFromContract	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	FetchAuthorizedProfiles	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	FetchContract	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	FetchContractDetails	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	OwnedUnitAvailability	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	OwnerStatementDetails	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	UpdateContract	Not available in OPERA Cloud	Not available in OPERA Cloud
UnitOwners	UpdateProfileInContract	Not available in OPERA Cloud	Not available in OPERA Cloud
Reservation	IgnoreBooking	Not available in OPERA Cloud	Not available in OPERA Cloud
Name	UpdateCreditCard	Not available in OPERA Cloud	Not available in OPERA Cloud
Name	InsertCreditCard	Not available in OPERA Cloud	Not available in OPERA Cloud
Name	FetchCreditCardList	Not available in OPERA Cloud	Not available in OPERA Cloud
ResvAdvanced	DCCCheck	Not available in OPERA Cloud	Not available in OPERA Cloud
Name	DeleteCreditCard	Not available in OPERA Cloud	Not available in OPERA Cloud