8 Anti-patterns

Anti-Pattern Category Rationale Recommendation
Populating the guest's credit card number as the payment method in the API requests when OPI is active at property. Functional Poor customer experience and operational impact. The credit card data will be removed and the transactions for the authorizations and settlements will fail for the reservation.
Initiating a credit card authorization or settlement request for guests to dip/swipe their card in a device before they are prepared (card present type transactions). Functional Poor customer experience and operational impact. May receive a 504 Gateway Timeout error if the time exceeds 60 seconds from when the request is made to when the guest completes interaction with the device and the PSP response.