14 Error Page

The error page appears when there is an error during the Mobile Guest Experience check-in.

For example, the reservation no longer qualifies for check-in, or there is a network communication error with OPERA Cloud.

On this page, you can customize the following message:

Table 14-1 Messages

Message Default Title Default Text

Failed Check-in Error Message

Something went wrong

Please contact our front desk so we can better assist you. We apologize for the inconvenience.

To update a message:
  1. Click the Update link. A window appears where you can edit the information.

  2. lick the Apply Changes button after you edit the information.


This image shows the failed check-in error message.

Previewing the Error Page

When you save changes to the messages, a preview of what your guests will see on their mobile devices appears.
This image shows a preview of the error page.