3 OPERA Cloud Configurations for Mobile Guest Experience

The below OPERA Cloud configurations are required for Mobile Guest Experience.

Table 3-1 Required OPERA Cloud Configurations

OPERA Cloud Configuration	Description	Purpose
Delivery Methods	The GENERAL delivery method must be set up with 'From E-mail Address' and 'E-mail Server.' For more information about E-mail delivery and configuring SMTP connections, see OPERA Cloud User Guide.	Mobile Guest Experience pre-arrival and confirmation emails are transmitted according to this setup.
Language Codes	You must associate the corresponding translation language to all languages in which Guest Experience should be translated for the guest journey.	If rate or room descriptions are translated in OPERA, these descriptions will appear correctly to the guest.
Phone Type	In communication types, a phone type MOBILE (that is, role type = PHONE) must exist.	Mobile Guest Experience currently only supports phone type MOBILE.
Property Configuration	You must configure the following property information: General Information Check-in time Check-out time Longitude Latitude Base language Address & Communications Address 1 City Postal Code Country Phone Email Web Property Controls Currency Currency Format Short Date Format Long Date Format Time Format Time Zone	These details are used in the Contact Us page.
Reservation Preferences	You can create reservation preferences in OPERA and make them available for selection to your guests during the pre-check in journey.	The guest can select up to five preferences during the pre-checkin journey and their reservation record are updated with the selected preferences.
Trace Texts	Mobile Guest Experience can add one or multiple reservation traces once the preregistration successfully completes. You select the trace department and text to add to reservations in the Mobile Guest Experience Admin Portal.	This trace alerts staff of the mobile preregistration, so they can take additional action behind the scenes to prepare for the arrivals.