4 Enabling Mobile Guest Experience

Prerequisites for Mobile Guest Experience

1. From the Administration menu, select Enterprise, and then select OPERA Controls.

2. Select or confirm the Property.

3. Select the Reservations group.

4. Locate and activate the Accompanying function.

5. Locate and activate the Pre-Registration Check In function.

   1. For Oracle Hospitality OPERA Cloud Foundation Users with Oracle Hospitality Shared Security Domain:

      1. To access the Guest Experience Configuration Portal, a hotel administrator assigns the ORG-GUESTEXPERIENCE role to a chain org-level user in the Oracle Hospitality Shared Security Domain (SSD).

   2. For Oracle Hospitality OPERA Cloud Foundation Users with OPERA Cloud Identity Management:

      1. To access the Guest Experience Configuration Portal, a hotel administrator assigns the GUESTEXPERIENCE role to a chain org-level user in the Oracle Hospitality Cloud Identity Management. For details on how to manage users in OPERA Cloud Identity Management, refer to Group Management in the OPERA Cloud Identity Management user guide.