2 Features and Updates

The following section contains new features and updates for this version of Oracle Hospitality Nor1 Cloud Services:

Nor1 eXpress Confirmation Email

Nor1 introduces a confirmation email for eXpress upgrades, which is sent upon successful selection and confirmation of an upgrade at participating hotels. The email features a unified, mobile-friendly design that summarizes the reservation, highlights the confirmed upgrade, and presents information in clear, concise language to enhance the guest experience.

OPERATIONAL BENEFITS

This eXpress Confirmation Email serves as proof of your confirmed room and helps you recognize your upgrade status.

IMPACT OR OTHER CONSIDERATIONS

Activation, adjustment, and support of the Nor1 eXpress Email Confirmation can be handled by Oracle Hospitality Support or the Nor1 Revenue Support team.

STEPS TO ENABLE

• Property must have an Oracle Hospitality Cloud Service Subscription, Oracle Hospitality Cloud Service, eXpress Room Upgrade Subscription, and Oracle Hospitality Nor1 Cloud Service, Non-Room Upgrade Subscription with Nor1.

• eXpress and eXpress Confirmation Emails must be enabled.