2 PMS Configuration

NOR1 Department Code

To add Nor1 in the OPERA Property Management System (PMS):

1. In OPERA PMS, select Configuration.

2. Select Setup.

3. Select User Configuration.

4. Select Departments - Edit.

Alerts Configuration

Confirm the application setting for Alerts is active.

1. In OPERA PMS, select Setup.

2. Select Application Settings.

3. Select Reservations.

4. Confirm that the Alerts function is active.

Configuring Alert Messages

Configure alert messages (Reservations > Codes > Alert Definition > Alert Message).

Configuring Business Events

Follow this path to configure the business events: Setup > Business Events > Configuration.

1. Set the External System to Nor1.

2. Add the business events for the following Modules:

   1. Availability: Add business event:

      • Summary Totals – add all data elements.

   2. Housekeeping: Add business events:

      • New Out Of Order – add all data elements.

      • Room Type Out Of Order – add all data elements.

      • Update Out Of Order – add all data elements.

   3. Night Audit: Add business event:

      • Role Business Date – add all data elements.

   4. Profile: Add business event:

      • Update Profile - Add the following data elements: ADDRESS PRIMARY YN, ADDRESS TYPE, ADDRESS1, ADDRESS2, ADDRESS3, ADDRESS4, BUSINESS TITLE, CITY, COMMENTS, COMPANY NUMBER, COMPANY TYPE, COUNTRY, EMAIL, EMAIL LANGUAGE, EMAIL YN, FAX NUMBER, FIRST NAME, GENDER, GUEST PRIVACY YN, IATA NUMBER, IATA TYPE, LANGUAGE, MAILING LIST YN, MARKET RESEARCH YN, MEMBERSHIP EXPIRATION DATE, MEMBERSHIP LEVEL, MEMBERSHIP NUMBER, MEMBERSHIP TYPE, MIDDLE, NAME, NAME TYPE, NATIONALITY, PHONE NUMBER, PHONE PRIMARY YN, PHONE TYPE, POSTAL CODES, PREFERENCE GROUP, PREFERENCE TYPE, STATE, STATUS, THIRD PARTY YN, TITLE, VIP STATUS, WEBPAGE.

      • Add the following conditions for Update Profile - EXISTS (SELECT 'X' FROM DATA_ELEMENT_TEMP WHERE ((NVL(UPPER(NEW_VALUE),'@#$%')) = ('D')) AND (ELEMENT = 'NAME TYPE'))

   5. Reservation: Add business events:

      • Cancel – add all data elements.

      • Checkin – add all data elements.

      • Checkout – add all data elements.

      • Delete Reservation – add all data elements from ACCOMPANYING GUEST to TRAVEL AGENT NAME ID and UDF CHAR 38, VIDEO CHECKOUT, YIELD MARKET TYPE, YIELD STATUS.

      • Delete Trace – add all data elements.

      • Join Guest – add all data elements.

      • New Reservation – add all data elements from ACCOMPANYING GUEST to TRAVEL AGENT NAME ID and UDF CHAR 38, VIDEO CHECKOUT, WAITLIST PRIORITY, WAITLIST REASON CODE, WAITLIST REASON DESCRIPTION, WALK IN, YIELD MARKET TYPE, YIELD STATUS.

      • New Trace – add all data elements.

      • No Show – add all data elements.

      • Reactivate No Show – add all data elements.

      • Reactivate Waitlist – add all data elements.

      • Reverse Check In – add all data elements.

      • Reverse Check Out – add all data elements.

      • Rollback Cancel – add all data elements.

      • Separate Guest From Share – add all data elements.

      • Turnaways – add all data elements.

      • Update Reservation - add all data elements from ACCOMPANYING GUEST to TRAVEL AGENT NAME ID and UDF CHAR 38, VIDEO CHECKOUT, WAITLIST PRIORITY. WAITLIST REASON CODE, WAITLIST REASON DESCRIPTION, YIELD MARKET TYPE, YIELD STATUS.

      • Update Trace – add all data elements.

   6. Stay Records: Add business events (If the Stay Records module does not exist in the customer’s OPERA version, skip this setup):

      • Insert Stay Records – add data element GUEST_NAME_ID

      • Update Stay Records – add date element GUEST_NAME_ID

External System Cross-subscriptions

Make sure Nor1 is cross-subscribed to other external systems from Setup > Business Events > External Systems.

1. Select and then deselect the Show Inactive check box.

2. Highlight Nor1.

3. Click Publisher.

Make sure Nor1 is subscribed to all external systems.