Viewing Guestware Preferences and Incidents
When integrated with Guestware you can view the guest preferences and incidents reported in Guestware.
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From the OPERA Cloud menu, select Bookings , select Reservations, then select Manage Reservation.
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Enter search criteria, click Search.
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Select the reservation in search result, click I Want To. . . . Preferences or open the reservation presentation and click the Preferences details link.
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Click the vertical ellipsis Actions menu and select Guestware Preferences and Incidents.
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Click + to expand each card.
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