About Advanced Folio Payment (Prepayment)

Prerequisites for Advanced Folio Payment (Prepayment)

When the Check In Prepay Rule OPERA Control is set to Advance Folio Payment and the Prepay Folio OPERA Control is active, you will be required to process prepayment for any increase in the total cost of stay.

Automatic Credit Card Prepayment

In the event that a change in stay details (nights, fixed charges, packages, number of adults or children, rate code, rate amount, discount, room type, room move ) results in an increase in the total cost of stay, OPERA Cloud will automatically process additional advance payments for reservations with credit card details available for window #1 in reservation payment details.

If the update to the reservation involves transaction codes that have been routed to a billing window with Direct bill payment or to another reservation, then the credit card payment may not be posted.

When payment is processed, an Advance Payments changes log entry with the payment details is added. For more information, see Viewing Changes Log Details.

If a payment refund is due for any reason, these payment must be processed manually through billing. For more information, see Posting Credit Card Rebates to a Reservation Account.

Note:

Auto payment processing occurs hourly.

Manual Prepayment

When the number of nights is increased and the reservation payment details do not have credit card details available for window #1, you will be prompted with a link to process advanced payment for the additional reservation costs. After processing the payment, or when you select Cancel to skip payment for the current reservation, you will see additional prompts if there are share reservations that also require advance payment. Advanced Payments are tracked in the Changes Log as New Posting activity type.

Note:

In order to post payment you must have the Manage Financial Postings task granted to your role(s).

This payment prompt is excluded for:

• Pseudo room type reservations.

• Block reservations.

• Credit card payment details provided for window #1.

• Reservations without, or with negative (refund) advance payment requirement.

• Changes to rate amount, rate code, packages, items or fixed charges.

• Stay details changes through Room Diary.

• Prerequisites for Advanced Folio Payment (Prepayment)