Managing Reservations
Using Manage Reservations you can:
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Search for past, in house or future reservations. You can filter your search by guest name, travel agent, arrival or departure dates, room and other criteria. The search results provide reservation summary information. For more information, see Search Screens.
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Manage reservations. The Manage Reservations screen provides access to reservation stay details, linked profiles, deposits/cancellations, memberships, guest messages, preferences, traces, shares and other details.
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Assign Room. Assign a room to a reservation and view room information.
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Generate a registration card or proforma invoice
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Copy or cancel reservations
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Navigate to Linked Profile. View and manage the primary profile linked to a reservation.
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Navigate to Billing. View billing information for in house reservation, where you can post charges and adjustments, transfer postings (within a folio or to/from other rooms), make payments, generate folios, and so on. You can also access the Billing details for checked out reservations.
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Choose from the following that correspond to the groups organized as on the Reservation Overview screen for more detail on each panel.
- Credit Card Authorization Reversals
- Viewing Recently Viewed Reservations
- Viewing Reservation Rate Information
- Viewing Guestware Preferences and Incidents
- Viewing Reservation Stay Revenue
- Editing a Reservation
- Managing Reservation Confirmations
- Reinstating Reservations
- Managing Reservation Additional Information
- Assigning a Room to a Reservation
- Managing Reservation Prepaid (Gift) Cards
- Managing Custom Charge Exemption
- Managing Reservation eCoupons
- Managing Reservation Upgrade Offers
- Managing Reservation Scheduled Activities (External Leisure)
- Managing Linked Reservations
- Managing Reservations Shares
- Managing Waitlist Reservations
- Merging Matched Reservations
- Viewing Reservation Delivery History
- Managing Reservation Call History
- Managing Reservation Tickets
- Managing Reservation (Guest) Locators
- Managing Reservation Transportation
- Managing Reservation External References
- Managing Reservation Do Not Move Room Status
- Moving Reservations to Other Properties
- Copying Reservations
- Searching for Reservations Flagged for External Guest Notifications
- Managing Reservation Notes
- Managing Reservation Traces
- Reservation Routing Instructions
- Reservation Housekeeping and Task Schedule
- Managing Reservation Payment Instructions
- Managing Reservation Deposit Payments
- Managing Reservation Deposit Request and Cancellation Policy
- Managing Reservation Cancellation
- Managing No Show and Cancellation Deposits and Charges
- Managing Reservation Fixed Charges
- Managing Reservation Alerts
- Managing Reservation Preferences
- Managing Reservation Linked Profiles
- Reservation Packages
- Reservation Item Inventory
- Managing Reservation Memberships
- Managing Reservation Attachments
- About Reservation Transaction Diversion
Parent topic: Reservations