Post a Credit Card Deposit on a Reservation (Video Transcript)
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In this video, you will learn how to post and pay for a deposit on an arrival reservation.
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Let's get started. Go to bookings, reservations and then select manage reservations. Enter any
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criteria to find the reservation. In this example, I enter the reservation confirmation number,
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and then click search. Next, click the I want to menu, and then click deposit cancellation.
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Click the vertical ellipsis and then select post unallocated deposit. An unallocated deposit posts
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to the reservation but is not applied to a specific deposit request. Now I can enter the
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payment details. In this example, I select chip and pin from the payment method drop-down list.
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Next, I enter the credit card number. Click ok to verify the credit card was manually entered.
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Then enter the expiration date. I unchecked the option to change the payment method on the
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reservation. Now the payment method only applies to this deposit. Enter the deposit amount. I can
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click the type magnifying glass to select a different reservation type that applies after
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the deposit payment posts to the reservation. In this example, I do not change the deposit
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guarantee deduct reservation type that's already selected, and then click post payment. Now I see
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the deposit payment is posted to the reservation. Next, I click the x to close the window.