Configuring Outbound Systems

Prerequisites for Configuring Outbound Systems

Overview

Outbound System Configuration provides a way to enable integrations where web service calls are initiated from OPERA Cloud.

For example, for an integrated CRM solution that follows the OPERA Cloud REST specification, you can define an Outbound Code with Outbound Type = CRM and configure the CRM system end point URL and authentication credentials. Then, from the respective area(s) of OPERA Cloud, you can make synchronous calls (GET/POST) from OPERA Cloud to/from the CRM system using REST web-services.

You can create an Outbound Code at the Global (Chain) level or Property level with the available Outbound Types.