Managing Custom Menu Items

You can manage (ad-hoc) custom menu items for events without having to first configure the menu item resource. Such custom menu items enable flexibility in providing customer service and are not available in configurations. You can report on custom menu items using the F&B Plan (rep_fbplan) report.

Adding Custom Menu Items

From the OPERA Cloud menu, select Bookings, select Events, and then select Manage Events.
Select or confirm the Property, enter any additional search criteria, and click Search.
From search results, select the event’s I Want To . . . action and select Event Resources from the Go To column.
On the Event Resources screen, add menus to an event:
1. Click the Menus Drawer.
2. Click Expand All.
3. Select a Menu.
4. Click Save.
Select the newly added menu’s vertical ellipsis and select Edit
Click the Menu Items tab and then click Add Custom Menu Item.
When the Add Custom Menu Item screen opens, compete the following fields:
1. Course: This is a mandatory field. Enter a Course order number for the appropriate menu item, which controls the display order of the menu item on the screen and in the Banquet Event Order.
2. Order: This is a mandatory field. Enter the internal order of menu items within a course. This Course Order (in conjunction with the Course) controls the display order of the menu item on the screen and in the Banquet Event Order.
3. Menu Item Name 1-3: Menu Item 1 is a mandatory field. You can use all three lines to describe this menu item. All three lines print in the Banquet Event Order.
4. Revenue Type: This is a mandatory field. Select the revenue type that should receive the accumulated revenue from this item. Refer to your operational standards for any further explanations.
5. Responsible Department: The appropriate department within the hotel's Food & Beverage structure that either provides or organizes this item or needs to know that this item has been booked for a certain function. It enables printing kitchen reports filtered or grouped by Responsible Department.
6. Consumption: Indicates that the menu item will be charged based on the amount consumed. When selected, the quantity entered will not print on the Banquet Event Order, but the quantity multiplied times the sales price is used in forecasting.
7. Beverage: Select the check box to classify the menu item as a beverage. If deselected, the menu item is classified as food. Menu items marked as Beverage print in the Beverage box on the Banquet Event Order.
8. Print: Select the check box to print the menu item on external documents. If not checked, the menu items print only on internal documents.
9. Sales Price: Specifies the value of this menu item if it were to be sold separately (if not included in a menu).
10. Discount: Enter a percentage by which this item should be discounted.
11. Container: Select the type of contain in which the menu item is served.
12. Servings: The number of servings the menu item contains (typically one serving).
13. Total Quantity.
14. Include in Menu: Select to include the menu item in the total price of the standard menu to which it is attached.
Click Add Custom Menu Item: The Menu Item appears in the Menu Details – Edit panel of the Edit Menu screen.
Click Save to add the custom menu item to the menu.

Editing Custom Menu Items

Menu Items added to a menu do not appear on the Event Resource screen. You must select the Menu to which you added the menu item and perform the edit process to see the menu item.

From the OPERA Cloud menu, select Bookings, select Events, and then select Manage Events.
Select or confirm the Property, enter any additional search criteria, and click Search.
From search results, select the event’s I Want To . . . action and select Event Resources from the Go To column.
On the Event Resources screen, select the Event, select the menu’s vertical ellipsis, and click Edit.
Locate the custom menu item, click the menu item’s vertical ellipsis, and select Edit.
Make your changes and click Save.

Deleting Custom Menu Items

From the OPERA Cloud menu, select Bookings, select Events, and then select Manage Events.
Select or confirm the Property, enter any additional search criteria, and click Search.
From search results, select the event’s I Want To . . . action and select Event Resources from the Go To column.
On the Event Resources screen, select the Event, select the menu’s vertical ellipsis, and click Edit.
Locate the custom menu item, click the menu item’s vertical ellipsis, and select Delete.
Click Delete again to confirm.

Copying Custom Menu Items

From the OPERA Cloud menu, select Bookings, select Events, and then select Manage Events.
Select or confirm the Property, enter any additional search criteria, and click Search.
From search results, select the event’s I Want To . . . action and select Event Resources from the Go To column.
On the Event Resources screen, select the Event, click the resources(s), and click Copy.
On the Copy Resources to Other Events screen, select the Event(S) you want to copy the resource to.
Click the Copy Resources button.

Moving Custom Menu Items

From the OPERA Cloud menu, select Bookings, select Events, and then select Manage Events.
Select or confirm the Property, enter any additional search criteria, and click Search.
From search results, select the event’s I Want To . . . action and select Event Resources from the Go To column.
On the Event Resources screen, select the Event, select the resources(s), and click Move.
On the Move Resources to Other Events screen, select the Event(S) you want to move the resource(s) to.
Click the Move Resources button.