Mass Cancellation

Mass cancellation enables you to cancel multiple reservations in a single process. For example, this feature could be used to cancel non-guaranteed reservations with 6PM-hold reservation-type that have not arrived by the agreed time.

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To cancel multiple reservations:

1. From the OPERA Cloud menu, select Bookings, select Reservations Workspace, select Mass Cancellation.
2. Enter search criteria, click Search.
3. Select one or more reservations in search result.

   Note:

   Change to table view for multiple selection.
4. Click Mass Cancellation and complete the following.
   1. Cancel Reason: Select a Cancellation reason .
   2. Description: Field defaults based on the reason selected; you can enter more details
   3. Delete All Traces: Select the delete reservation traces on the cancelled reservation.
   4. Ignore Cancel Penalty: Select to ignore the cancellation penalty based on cancellation rule.
   5. Cancel Sharers: Select to also cancel sharing reservations.
5. Click Cancel Now.