Redeem Prepaid (Gift) Cards

Prerequisites for Redeem Prepaid (Gift) Cards

1. From the OPERA Cloud menu, select Front Desk, then select In house (or Departures).

2. Enter search criteria and click Search.

3. Select the reservation and click I Want To . . . then Billing (or click the Balance link for the reservation).

4. Click Post Redemption.

   1. Select the billing window to post redemption.

   2. Select a card from the list.

      1. Click Get Balance to request card balance from vendor.

      2. Amount to Redeem. Enter the amount to redeem on the prepaid card and post as payment towards settlement; amount cannot be greater than card balance.

      3. Click Redeem.

   3. Click Add Row to add a card to the reservation.

      1. Name.  Enter name on card.

      2. Card Number. Enter the card number.

      3. PIN. Enter card PIN (if required).

      4. Click Get Balance to request card balance from vendor.

      5. Amount to Redeem Enter the amount to redeem on the prepaid card and post as payment towards settlement; amount cannot be greater than card balance.

      6. Click Redeem.

Payment(s) will be posted the selected billing window.