Check Out a Reservation (Video Transcript)

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In this video you will learn how to check out a reservation in Opera Cloud.

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Let's get started. From the Opera Cloud dashboard click the expected departure

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tile to find the due out reservations. If I select a checked in reservation I

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would be presented with the action to check out early. Instead,

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in this example I will select the arrow to open the 'I want to' menu next to the departure

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reservation. And then I'll select checkout. Now, on the billing screen I

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click the split view icon to change the view and see multiple folio windows side

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by side. I can drag and drop charges from one billing window to another billing

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window. I can also select the vertical ellipsis menu to edit or transfer a

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posting, post a payment or adjustment, make a quick split, or view the interim

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folio, or I could click post charge to post last-minute charges or rebates to

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the folio. Next, I click checkout. Now, I can see the folio statement with the

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amount due and selected payment method. Next, I'll click settle folio to post the

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cash payment and settle the folio balance. I can print the payment receipt

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or checkout now. I click checkout now. Now, I can update the room status. I select

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dirty and click Save. I can see the reservation status is now checked out.