Create A Reservation Using Room Diary (Video Transcript)

00:05

The room diary displays a list of rooms and dates to visualize the reservations.

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Using the room diary you can create a new reservation or add an out of order

00:15

or out of service schedule to a room. In this video you will learn how to create

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a reservation using the room diary. In Opera Cloud go to bookings, reservations

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and then select room diary. On the room diary I can enter details to search for

00:32

the available dates and room options. For example I can select the magnifying

00:37

glass to search for a specific room to use for this reservation or I can scroll

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down to use the room diary to create the reservation. From the view drop-down list

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I can select the number of days to view on the room diary. In this example, I can

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see seven days. On the date cell next to the room number I want to book I double

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click and drag the cursor to select multiple days. Next, I double click to

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open the 'I want to' menu. Now, I see the new reservation dates and room number I

01:08

selected. I click the action to create a reservation. On the look to book sales

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screen I can enter any additional criteria to search for a profile, rate or

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room options. In this example I scroll down and click search to find the

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available rates for the selected dates and room I selected previously on the

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room diary. I scroll down and double click the standard King room STDK at

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four hundred and fifty dollars for the picnic rate. Now I can see the room type

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information. I click select. Next, I can see the stay information details and I

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can enter the guest information. In this example, I enter a surname and click the

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magnifying glass to search for an existing profile. I select the first

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profile from the list and click select. Now, this profile is selected for this

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reservation. Next, I scroll down to select cash as the payment method.

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Then, I click book now. If configured the closing script appears and displays the

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reservation confirmation number. I click confirm to create the reservation.

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Now, on the new reservation I can see the confirmation number and I can add any

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updates including notes, guest preferences, or payment instructions to

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the new reservation.