Reversing AR Invoice Payments

Reversing Payments

1. From the OPERA Cloud menu, select Financials, select Accounts Receivables, and select Manage Accounts Receivables.

2. Enter search criteria then click Search.

3. Select the AR account in the search result, then click the amount in the Balance column or click I Want To . . . and select Invoices.

4. When the Force Cashier Login OPERA Control is active you will be prompted for your cashier login credentials.

   Note:

   When the Manage Account Invoices screen opens, you can use the fields or check boxes to narrow your search for invoices.

5. Select a payment then click Reverse Payment.

   1. A debit payment for the original payment amount is posted with the supplement Reverse Posting.

Note:

To view reverse payments (open balance = 0.00); update the search criteria and deselect the Open Balances Only check box.