Unapplying Payments

Unapplied payments will list as unallocated payment in the AR Account. To view applied payments (open balance = 0.00); update the search criteria and deselect the Open Balances Only check box.

1. In the OPERA Cloud menu, select Accounts Receivables, and select Manage Accounts Receivables.

2. Search for Accounts Receivables.

3. Select the AR account in the search result, then click the amount in the Balance column or click I Want To . . . and select Invoices.

4. When the Force Cashier Login OPERA Control is active you will be prompted for your cashier login credentials.

   Note:

   When the Manage Account Invoices screen opens, you can use the fields or check boxes to narrow your search for invoices.

5. Select an invoice or payment with an amount in the Paid column.

6. Click Pay History or click Unapply Payment. Payments are displayed in posting date order.

   1. Select the payment(s) to unapply from the list.

   2. Click Unapply Selected Payment(s).