Configuring Housekeeping Tasks

Prerequisites for Housekeeping Tasks

Configure task codes for the various housekeeping task sheets (for example, daily cleaning, mattress turning, inspections, turndown, and so on) for your property. Each task code can generate separate task sheets for room attendants to complete using the mobile task companion or by working from printed task sheet reports.

Adding a Task Code

1. Select the Administration menu, select Inventory, select Task Sheets, and then select Tasks.

   Note:

   When the OPERA Multi-property Cross Reservation Cloud Service is active, new Task Codes are created by selecting the Template tab. Once created, you can copy Task Codes to specific properties using the Copy action. For more information, see Copying Configuration Codes to Multiple Properties.

2. Click New and complete the following fields:

   1. Property: Enter a property or search for and select a property.

   2. Code: Enter a housekeeping task code (for example, LIGHT, FULL, NSR, and B&B).

   3. Description: Enter a description for the task (for example, Light touchup, Full Service, No Service, Empty Bins, and Make Bed Only).

   4. Colors: Select a color code for the task type. The tasks defined color populates in the date box in the housekeeping task scheduler when viewed from the reservation details link and from within the Forecast screen in Housekeeping.

   5. Sequence: Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned.

   6. Task Instructions: Enter a short description of the steps required to perform this task.

   7. Departure Room Default Task: Select to make this task code the default departure room task. One task code must be selected as the Departure Room Default Task. This task code will be assigned and forecasted for all departure reservations for rooms setup for Housekeeping. This task is typically a full service of the room.

   8. Guest Requested Task: Select to indicate this task is only available when requested by the Guest. Guest requested tasks are not automatically scheduled.

      Note:

      A task selected as a Guest Requested Task cannot also be selected as a Departure Room Default Task. When one option is selected, the check box for the other option becomes inactive.

   9. Linen Change: Select to indicate that the task requires a linen change. This is reflected in the Total Linen Change statistic within Manage Task Sheets and noted for each corresponding task in the task sheet reports and task companion.

3. Click Save.

Editing a Task Code

1. Select the Administration menu, select Inventory, select Task Sheets, and then select Tasks.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis Actions menu and select Edit.

4. Inactive: Select check box to make a code inactive; inactive codes are not available for selection.

5. Update the configuration.

6. Click Save.

Deleting a Task Code

1. Select the Administration menu, select Inventory, select Task Sheets, and then select Tasks.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis Actions menu and select Delete.

4. Click Delete and confirm.