Managing Travel Agent / Source Commission Details

You can manage commission details on Travel Agent and Source profiles and identify the profile’s commission bank account.

You can also select a default commission code. OPERA Cloud will reference this commission code when calculating commissions and when there is no commission code specified on the reservation rate code or the reservation negotiated rate.

Adding Profile Commission Details

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

2. Enter search criteria for Agent or Source and click Search.

3. Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.

4. Click New and enter the following details:

   1. Property: Enter or select the property.

   2. Bank: Select a commission bank account from the list.

   3. Commission Code: Select default commission code for the profile.

5. Click Save.

Editing Profile Commission Details

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

2. Enter search criteria for Agent or Source and click Search.

3. Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.

4. Select the commission detail, click the vertical ellipsis, and select Edit.

5. Update details.

6. Click Save.

Deleting Profile Commission Details

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

2. Enter search criteria for Agent or Source and click Search.

3. Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.

4. Select the commission detail, click the vertical ellipsis, and select Delete.

5. Click Delete to confirm.

Distributing Commission Details to Other Properties

From a hub location you can copy a travel agent / source profile's bank account and commission code detail to other properties.

This requires that the bank account details and commissions code are consistent across properties.

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

2. Enter search criteria for Agent or Source and click Search.

3. Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.

4. Enter a property name in the Property field and click Search.

5. Select a commission record and click Distribute.

6. Select one or more destinations properties and click Select.