Managing Reservation External References

Prerequisites for Reservation External References

External References are the unique reference numbers from an external system; used to define the link between OPERA Cloud and the external systems active at your property.

You can search for reservations using the external references recorded.

Adding Reservation External References

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria for the reservation and click Search.

3. Select a reservation in the search results, click I Want to. . ., and then select External References or click the External References link in Reservation Presentation.

4. Click New and complete the following:

   1. Type: Select the external system from the list.

   2. ID: Enter the external reference number.

   3. Leg: Enter a leg number.

5. Click Save.

Editing Reservation External References

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria for the reservation and click Search.

3. Select a reservation in the search results, click I Want to. . .,  and then select External References or click the External References link in Reservation Presentation.

4. Select the external reference then click the vertical ellipsis Actions menu, and select Edit.

5. Update details.

6. Click Save.

Deleting Reservation External References

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria for the reservation and click Search.

3. Select a reservation in the search results, click I Want to. . ., and then select External References or click the External References link in Reservation Presentation.

4. Select the external reference then click the vertical ellipsis Actions menu, and select Delete.

5. Click Delete to confirm.