Prerequisites for Booking

This chapter of the OPERA Cloud User Guide lists the prerequisites for Booking menu.

• Prerequisites for Reservation Turnaways
  
• Prerequisites for Closing Script
  
• Prerequisites for Converting a Multi-Room Reservation to a Block
  
• Prerequisites for Reservations Quick Book
  
• Prerequisites for Redeeming Loyalty Awards
  
• Prerequisites for Redeeming Promotional e-Certificates
  
• Prerequisites for Viewing Guestware Preferences and Incidents
  
• Prerequisites for Reinstating Reservations
  
• Prerequisites for Reservation Additional Information
  
• Prerequisites for Managing Custom Charge Exemption
  
• Prerequisites for Managing Reservation Prepaid (Gift) Cards
  
• Prerequisites for Managing Reservation eCoupons
  
• Prerequisites for Managing Reservation Upgrade Offers
  
• Prerequisites for Managing Reservation Scheduled Activities
  
• Prerequisites for Managing Linked Reservations
  
• Prerequisites for Managing Reservations Shares
  
• Prerequisites for Managing Waitlist Reservation
  
• Prerequisites for Merging Reservations
  
• Prerequisites for Viewing Reservation Delivery History
  
• Prerequisites for Managing Reservation Call History
  
• Prerequisites for Managing Reservation Tickets
  
• Prerequisites for Reservation (Guest) Locators
  
• Prerequisites for Managing Reservation Transportation
  
• Prerequisites for Reservation External References
  
• Prerequisites for Setting a Reservation to Do Not Move Status
  
• Prerequisites for Copying Reservations
  
• Prerequisites for Managing Reservation Traces
  
• Prerequisites for Manage Reservation Routing Instructions
  
• Prerequisites for Managing Reservation Housekeeping and Task Schedule
  
• Prerequisites for Managing Reservation Deposit and Cancellation
  
• Prerequisites for Managing Reservation Cancellation
  
• Prerequisites for No Show and Cancellation Deposits and Charges
  
• Prerequisites for Reservation Fixed Charges
  
• Prerequisites for Reservation Alerts
  
• Prerequisites for Managing Reservation Linked Profiles
  
• Prerequisites for Reservation Packages
  
• Prerequisites for Reservation Inventory Items
  
• Prerequisites for Reservation Memberships
  
• Prerequisites for Reservation Attachments
  
• Prerequisites for Reservation Transaction Diversion
  
• Prerequisites for Managing All Reservation and Block Traces
  
• Prerequisites for Blocks
  
• Prerequisites for Master and Sub Blocks
  
• Prerequisites for Master and Sub-Allocations
  
• Prerequisites for Managing Opportunities
  
• Prerequisites for Simple Events
  
• Prerequisites for Creating a Tour Series
  
• Prerequisites for Shift Block
  
• Prerequisites for Block Attachments
  
• Prerequisites for Managing Block Restrictions
  
• Prerequisites for Managing Block Inventory Items
  
• Prerequisites for Managing Block Wash Schedule
  
• Prerequisites for Block Sell Message
  
• Prerequisites for Block Traces
  
• Prerequisites for Events
  
• Prerequisites for Creating Events from a Template
  
• Prerequisites for Using Quick Events
  
• Prerequisites for Managing Alternate Space Events
  
• Prerequisites for Managing Sub Events
  
• Prerequisites for Managing Events Revenue Summary
  
• Prerequisites for Posting Charges for Events
  
• Prerequisites for Managing Catering Package on Blocks
  
• Prerequisites for Event Resources
  
• Prerequisites for Applying Discounts to Event Resources
  
• Prerequisites for Managing Event Waitlist
  
• Prerequisites for Managing Multiple Events
  
• Prerequisites for Managing Custom Menu Items
  
• Prerequisites for Managing Custom Items
  
• Prerequisites for Viewing Reservation Awards
  
• Prerequisites for Using Property Calendar
  
• Prerequisites for Block Room List Import
  

Prerequisites for Reservation Turnaways

OPERA Controls

Group: Look To Book Sales Screen

Functions: Turnaway Functionality

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservations Management

• Look To Book Sales Screen

• Override Turnaway Statistic Collection

Prerequisites for Closing Script

OPERA Controls

Group: Reservations

Parameters: Closing Script New and Update Reservation (Hub and/or Property)

OPERA Cloud Tasks

Group: Enterprise Admin

Tasks: Chain and Property Management

• Closing Scripts

  • New/Edit Closing Scripts

  • Delete Closing Scripts

Prerequisites for Converting a Multi-Room Reservation to a Block

OPERA Controls

Group: Blocks

Function: Business Block

OPERA Cloud Tasks

Group: Bookings

Task: Look To Book Sales Screen

Prerequisites for Reservations Quick Book

OPERA Controls

Group: Reservations

Parameters: Quick Book

OPERA Cloud Tasks

Group: Reservation Management

Prerequisites for Redeeming Loyalty Awards

Integration

OPERA Customer Loyalty Tracking Cloud Service

Subscriptions

Oracle Hospitality OPERA Cloud Service, Loyalty 

OPERA Controls

Group: Membership

Functions: Award Points Redemption

Parameter:

• Loyalty Member Room Upgrade - (Optional)

• Auto Upgrade Prompt All Dates - (Optional)

• Loyalty Membership Configuration - (Optional)

Group: Reservations

Parameter: Room Type to Charge

OPERA Cloud Tasks

Reservation Management

• Awards / Certificates

Prerequisites for Redeeming Promotional e-Certificates

Integrations

Oracle Hospitality OPERA Customer Loyalty Tracking Cloud Service

OPERA Controls

Group: Rate Management

Functions: Promotions Module

Parameters: Hide Promotion Rates

OPERA Cloud Tasks

Reservation Management

• Awards / Certificates

Prerequisites for Viewing Guestware Preferences and Incidents

Integrations

Oracle Hospitality OPERA Exchange Two-Way for Guestware Suite by Guestware.

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

• Preferences

Prerequisites for Reinstating Reservations

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

• Reinstate Reservation

Prerequisites for Reservation Additional Information

OPERA Controls

Group: General

Parameters: Information Collection

Settings: Information Collection Methods

OPERA Cloud Tasks

Bookings

• Edit Additional Details

Prerequisites for Managing Custom Charge Exemption

OPERA Controls

Group: Cashiering

Parameters: Custom Charges

OPERA Cloud Tasks

Bookings

• Custom Charge Exemptions

Prerequisites for Managing Reservation Prepaid (Gift) Cards

License / Subscriptions

Stored Value System (SVS)- Oracle Hospitality OPERA Property Level Interface Cloud Service

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Prepaid Cards

• Manage Prepaid Cards

Prerequisites for Managing Reservation eCoupons

OPERA Controls

Group: Reservations

Parameters:

• eCoupons

• Attach eCoupons Prior to Arrival

OPERA Cloud Tasks

• Reservation Management

• eCoupons

  • New/Edit eCoupons

  • Delete eCoupons

Prerequisites for Managing Reservation Upgrade Offers

OPERA Controls

Group: Reservation

Functions:

• Fixed Rates

• Reservation Upgrade

  • Allow Fixed Rate Reservation

  • Allow Reservation Discounts

  • Room Status Setting

  • Maximum Length of Stay

  • Maximum Number of Offers Displayed

  • Transaction Code

  • Occupancy Level Details

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Upgrade Reservation

• Reservation Upgrade for New Reservation

• Reservation Upgrade for change Reservation

• Reservation Upgrade for Check In

Prerequisites for Managing Reservation Scheduled Activities

Integrations

Oracle Hospitality OPERA HTNG Interface Cloud Service

OPERA Controls

Group: Profiles

Setting: Scheduled Activities

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Reservation Activities

Prerequisites for Managing Linked Reservations

OPERA Controls

Group: Reservations

Parameters: Unique Confirmation Number for Linked Reservation (optional)

OPERA Cloud Tasks

Reservation Management

• Link Reservations

• Copy Credit Card Payment Method

Prerequisites for Managing Reservations Shares

OPERA Controls

Group: Reservations

Functions: Shares

Parameters:

• Enforce Same Stay Dates for Sharing Guests (Reservations)

• Enforce Same Rate Code For Sharing Guests (Reservations)

OPERA Cloud Tasks

Reservation Management

• Shares

  • Combine/Break Share Reservations

  • Manage Share Reservation Rates

Prerequisites for Managing Waitlist Reservation

OPERA Controls

Group: Reservations

Functions: Waitlist

Parameters: Show Waitlist for Open Rates

Prerequisites for Merging Reservations

OPERA Controls

Group: Reservations

Functions: Merge Reservations

Parameters: Allow Merge Reservations for Future Arrivals

Settings: Cancel Reason for Merge Reservations

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Merge Reservations

Prerequisites for Viewing Reservation Delivery History

OPERA Cloud Tasks

Group: eXchange Interfaces

Interface Resynchronization

Prerequisites for Managing Reservation Call History

OPERA Controls

Group: Reservations

Functions: Caller Information

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Call History

• New Call History

Prerequisites for Managing Reservation Tickets

OPERA Controls

Group: Rate Management

Parameters: Tickets

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Tickets

• New/Edit Tickets

• Delete Tickets

• Issue Tickets

• Inquiry Tickets

• Reprint Tickets

• Refund Tickets

Prerequisites for Reservation (Guest) Locators

OPERA Controls

Group: Reservations

Functions: Guest Locators

OPERA Cloud Tasks

Group: Reservations

Tasks: Reservation Management

Guest Locators

• New/Edit Guest Locators

• Delete Guest Locators

Prerequisites for Managing Reservation Transportation

OPERA Controls

Group: Reservations

Parameters: Transportation

OPERA Cloud Tasks

Group: Booking

Tasks: Reservation Management

Transportation

• Edit Transportation

Prerequisites for Reservation External References

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

• External Reference

• New/Edit External Reference

• Delete External Reference

Prerequisites for Setting a Reservation to Do Not Move Status

OPERA Controls

Group: Reservations

Functions: Do Not Move Room

OPERA Cloud Tasks

Group: Reservations

Tasks: Do Not Move Room

Prerequisites for Copying Reservations

OPERA Controls

Group: Reservations

Functions: Copy Reservation

OPERA Cloud Tasks

Group: Bookings

Tasks: Copy Reservation

• Copy Credit Card Payment Methods

• Copy (other) Payment Methods

Prerequisites for Managing Reservation Traces

OPERA Controls

Group: Reservation

Functions: Reservation Traces

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Reservation Traces

• New/Edit Reservation Trace

• Delete Reservation Traces

Prerequisites for Manage Reservation Routing Instructions

OPERA Controls

Group: Cashiering

Functions: Routing

• Refresh Room Routing

• Allow Routing of Tax Transactions

• Exclude Deposit from Authorization based on Routing

• Exclude Rate from Authorization based on Routing

Group: Comp Accounting

Functions: Comp Request

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Routing Instructions

• New/Edit Routing Instructions

• Delete Routing Instructions

Prerequisites for Managing Reservation Housekeeping and Task Schedule

OPERA Controls

Group: Room Management

Functions:

• Housekeeping Task Schedule

• Task Sheets

• Turndown

OPERA Cloud Tasks

Group: Reservation Management

Tasks: Reservation Housekeeping

• Manage Housekeeping Options for Reservations

• Manage Housekeeping Schedule for Reservations

Prerequisites for Managing Reservation Deposit and Cancellation

OPERA Controls

Group: Cashiering

Functions:

• Cancellation Handling

• Deposit Handling

Prerequisites for Managing Reservation Cancellation

OPERA Controls

Group: Cashiering

Functions: Cancellation Handling

• Cancel with Deposit

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

• Cancel Reservations

Prerequisites for No Show and Cancellation Deposits and Charges

OPERA Controls

Group: Cashiering

Functions: No Show and Cancellation Postings

Parameters: Post Revenue To No Shows (No Show Posting Rules)

Settings: No Show Posting Transaction Code

Prerequisites for Reservation Fixed Charges

OPERA Controls

Group: Cashiering

Functions: Fixed Charges

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Fixed Charges

• New/Edit Fixed Charges

• Delete Fixed Charges

Prerequisites for Reservation Alerts

OPERA Controls

Group: Reservations

Functions: Alerts

• Popup Alerts

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Reservation Alerts

• New/Edit Reservation Alerts

• Delete Reservation Alerts

Prerequisites for Managing Reservation Linked Profiles

OPERA Controls

Group: Reservations

Functions: Accompanying

OPERA Cloud Tasks

Group: Reservation Management

Tasks:

• Associated Profiles

  • Edit Profile

  • Select Another Profile

  • Attach Accompanying Guest

  • Attach Travel Agent

  • Attach Source

Prerequisites for Reservation Packages

OPERA Controls

Group: Rate Management

Functions: Advanced Packages [Allowances] (Optional)

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Packages

• New/Edit Packages

• Delete Packages

Prerequisites for Reservation Inventory Items

OPERA Controls

Group: Reservations

Functions: Item Inventory

• Item Inventory Pool

• Allow Inventory Items Outside Of Stay Days

• Sell Control Items

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Override Item Sell Control

• Item Inventory

• New/Edit Item

• Delete Item

Prerequisites for Reservation Memberships

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Membership

• New/Edit Membership

• Delete Membership

• Link Membership

Prerequisites for Reservation Attachments

OPERA Controls

Group: General

Functions: File Attachments

OPERA Cloud Tasks

Group: Bookings

• Attachments

• Download/Preview Attachment

• New Attachment

• Delete Attachment

Prerequisites for Reservation Transaction Diversion

OPERA Controls

Group: Cashiering

Functions: Transaction Diversions

OPERA Cloud Tasks

Reservation Management

• Transaction Diversions

  • New/Edit Transaction Diversions

  • Delete Transaction Diversions

Prerequisites for Managing All Reservation and Block Traces

OPERA Controls

Group: Reservations

Functions: Traces

Group: Block

Functions: Traces

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Reservation Traces

• New/Edit Reservation Traces

• Delete Reservation Traces

Tasks: Manage Blocks

Block Traces

• New/Edit Block Traces

• Delete Block Traces

Prerequisites for Blocks

OPERA Controls

Group: Blocks

Functions: Business Block

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Tasks

Room Rate Grid

• Override Rate Code Amounts

• New/Edit Room Rate Grid

• Cutoff

Block Status

• Change Block Status

Prerequisites for Master and Sub Blocks

OPERA Controls

Group: Blocks

Functions: Master Sub Blocks

Parameters: Synchronize Master Sub Blocks

Prerequisites for Master and Sub-Allocations

OPERA Controls

Group: Blocks

Functions: Master Sub Allocations

Prerequisites for Managing Opportunities

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Blocks

Functions: Opportunities

Settings:

• Convert Opportunity to Block Status.

• Release Opportunity Status.

• Default Market Code for Opportunity.

• Default Source Code for Opportunity.

OPERA Clout Tasks

Group: Bookings

Tasks: New/Edit Opportunities

Prerequisites for Simple Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Property Management Professional Foundation

Or

Oracle Hospitality OPERA Cloud Service, Property Management Enterprise Foundation

OPERA Controls

Group: Events

Functions: Simple Events

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Simple Events

• New/Edit Simple Events

• Delete Simple Events

Prerequisites for Creating a Tour Series

OPERA Controls

Group: Blocks

Functions: Tour Series

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

• New/Edit Block

Prerequisites for Shift Block

OPERA Controls

Group: Blocks

Parameters: Shift Block

Prerequisites for Block Attachments

OPERA Controls

Group: General

Functions: File Attachments

OPERA Cloud Tasks

Group: Bookings

• Attachments

• Download/Preview Attachment

• New Attachment

• Delete Attachment

Prerequisites for Managing Block Restrictions

OPERA Controls

Group: Reservations

Functions: Block Restrictions

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Block Restrictions

• New/Edit Block Restrictions

• Delete Block Restrictions

Prerequisites for Managing Block Inventory Items

OPERA Controls

Group: Reservations

Functions: Item Inventory

Parameters:

• Item Inventory Pool

• Allow Inventory Items Outside Of Stay Days

• Sell Control Items

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Packages/Items

• New/Edit Items

• Delete Items

Prerequisites for Managing Block Wash Schedule

OPERA Controls

Group: Blocks

Functions: Wash Schedule

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Block Wash Schedule

• New/Edit Block Wash Schedule

• Delete Block Wash Schedule

Prerequisites for Block Sell Message

OPERA Controls

Group: Reservation

Functions: Sell Messages

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Block Sell Messages

• New/Edit Block Traces

• Delete Block Sell Messages

Prerequisites for Block Traces

OPERA Controls

Group: Block

Functions: Traces

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Block Traces

• New/Edit Block Traces

Prerequisites for Events

License / Subscription

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Essentials Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Catering Event

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Events

New/Edit Catering Events

• Set Do Not Move

• Override Do Not Move

• Override Space Capacity

Prerequisites for Creating Events from a Template

OPERA Controls

Group: Events

Functions: Event Templates

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Events

• New/Edit Catering Events

Prerequisites for Using Quick Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Blocks

Settings: Default New Block Status

Group: Events

Functions: Quick Event

Settings:

• Quick Event Booking Type

• Quick Event Market Code

• Quick Event Rate Code

• Quick Event Source Code

• Quick Event Default Res Type (this field is not visible when creating a quick event)

  Note:

  If the status code selected in the control for Default New Block Status is not configured with a Reservation Type then the control for Default Res Type must be populated in order to create a Quick Event.

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

• New/Edit Block

Tasks: Manage Events

• New/Edit Catering Events

Prerequisites for Managing Alternate Space Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Alternate Space

Settings: Alternate Space Event Name

Prerequisites for Managing Sub Events

OPERA Controls

Group: Event

Functions: Sub Event

Prerequisites for Managing Events Revenue Summary

OPERA Controls

Group: Events

Functions: Event Resources

Parameters: Resource Cost; Use Forecast Revenue

Prerequisites for Posting Charges for Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions:

• Event Posting

• Event Resources

Settings: Event Revenue Actualization

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Events

• Manage Event Postings

• Event Revenue

  • Edit Event Revenue

Prerequisites for Managing Catering Package on Blocks

OPERA Controls

Group: Events

Functions: Catering Packages

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Events

• New/Edit Catering Events

Prerequisites for Event Resources

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Event Resources

OPERA Cloud Tasks

Group: Bookings

Manage Events:

• Manage Resources

  • Edit Event Resources

  • Delete Event Resources

Prerequisites for Applying Discounts to Event Resources

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Catering

Parameter: Resource Discount

Prerequisites for Managing Event Waitlist

License/Subscription

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Event

Functions: Event Waitlist

Settings: Waitlist Activity Type

OPERA Cloud Tasks

Main Task: Bookings

Parent Task: Manage Event Waitlist

• Prioritize Events

• Force Availability

Prerequisites for Managing Multiple Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Multi Edit Events

Prerequisites for Managing Custom Menu Items

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Custom Resources

Prerequisites for Managing Custom Items

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Custom Resources

Prerequisites for Viewing Reservation Awards

Subscriptions

Oracle Hospitality OPERA Cloud Service, Loyalty (optional)

OPERA Controls

Group: Membership

Functions:

• Loyalty Membership Configuration (optional)

• Award Points Redemption

OPERA Cloud Tasks

Group: Bookings

Tasks: View Reservation Awards

Prerequisites for Using Property Calendar

OPERA Controls

Group: Reservations

Parameters: Property Calendar

OPERA Cloud Tasks

Group: General

Tasks:

• Property Brochure

• Property Calendar

Prerequisites for Block Room List Import

OPERA Controls

Group: Blocks

Functions: Group Rooming List Import

OPERA Cloud Tasks

Group: Bookings

Tasks:

• Manage Tasks

• Block Reservations

Block Status