31 Message Status

Use Message Status to view the status of received and transmitted OXI messages. All errors and warnings that occur during message processing are visible and traceable here. You can then reprocess any failed messages after configuration issues are corrected.

Note:

25 messages are displayed per page in the search result , use page navigation to review all messages in search result.

The status of a sent message from OXI are:

  • FAILED: The message has failed in the external system during upload. The exact reasons depend on the specific system and can be reviewed in Errors and Warnings

  • NEW:  Used for a membership points lookup request to OPERA Cloud Loyalty to retrieve a profile's membership points. This status indicates that a STAY XML message has been built, but the membership points lookup operation has not yet been completed. The Module for this message is "STAY" and the Action Type is "POINTS REQUEST."

  • PROCESSED:  Simply notifies that the message was processed by OXI. It has still not been delivered by the service, at which time it would turn into SUCCESS.

  • REJECT: Shown in case OXI rejects the message from upload since vital data is missing or the upload file cannot be built.

  • RESULT FAILED: The external system has sent a result for this message and has informed that the message was unsuccessful on external system side. The exact reasons depend on the specific system and can be reviewed in Errors and Warnings.

  • RESULT SUCCESS : The external system has sent a result for this message and has informed that the message was successfully updated on external system side.

  • SUCCESS: Message has been delivered to the external system by the OXI service

  • WARNING: The message has been processed successfully but still created a mandatory warning that needs to be reviewed in Errors and Warnings