Configuring Refused Reasons Codes

Refused reasons specify why a business block was refused. A block refused reason is required when you change the status of a business block to Refused.

Adding Refused Reasons Codes

1. Select the Administration menu, select Booking, select Block Management, and then select Refused Reasons.

2. Click New and complete the following:

   1. Code: Enter a Code that will identify the reason the block was refused.

   2. Description: Enter a description of the code, such as insufficient budget or conflicting booking.

   3. Sequence: Enter a sequence number to indicate the position of this refused reason in a list of displayed values.

3. Click Save.

Editing Refused Reasons

1. Select the Administration menu, select Booking, select Block Management, and then select Refused Reasons.

2. Enter search criteria then click Search.

3. In the search results, select the code, click the vertical ellipsis Actions menu, and select Edit.

4. Update the configuration.

5. Click Save.

Deleting Refused Reasons

1. Select the Administration menu, select Booking, select Block Management, and then select Refused Reasons.

2. Enter search criteria then click Search.

3. In the search results, select the code, click the vertical ellipsis Actions menu, and select Delete.

4. Click Delete to confirm.