Configuring Track It Types

Adding Track It Type

From the Administration menu, select Enterprise, select Track It, and then select Track It Types.
Click New and enter the following details:.
1. Code: Enter a code that uniquely identifies the Track It type.
2. Description: Enter a description of the Track It type.
3. Enter an optional Website URL for this type. For example, for FedEx or UPS Parcel types, you might want to provide the URL of the tracking site. For immediate access to the tracking site, the web link appears on the Track It ticket details when this type is assigned to the ticket.
4. Select the check boxes for the Track It Group to which this Track it type applies.
5. Sequence: Enter an optional sequence number indicating the type and order of appearance in a list.
6. Select the Send Message check box to be prompted to add a message to the reservation when tickets of this type are attached to the guest's reservation (Available when the Guest Messages OPERA Control is active).
  1. Select a Message Code template to be sent to the reservation, for example, Please contact concierge to arrange delivery or collection of a parcel received.
Click Save.

Editing Track It Type

From the Administration menu, select Enterprise, select Track It, and then select Track It Types.
Enter search criteria and click Search.
Select the Track it Type in the search result, then click the vertical ellipsis Actions menu and select Edit.
Inactive: Select the check box to make the Type inactive. Inactive types are unavailable when creating or editing ticket records (you cannot delete Types if they have been associated with a ticket number, but you can make them inactive).
Update the details.
Click Save.

Deleting Track It Type

From the Administration menu, select Enterprise, select Track It, and then select Track It Types.
Enter search criteria and click Search.
Select the Track it Type in the search result, then click the vertical ellipsis Actions menu and select Delete.
Click Delete to confirm.