Managing Travel Agent / Source Commission Details

Prerequisites for Managing Travel Agent / Source Commission Details

Commission can be paid to a travel agent and booking source linked to a reservation. Select the commissionBank Account to determine the payment currency and payment method. The commission amount payable defaults according to the Default Commission OPERA Control, and can be overridden for a specific profile by selecting a Commission Code In multi-property operations you can setup these details in one property and distribute to other properties. 

Adding Profile Commission Details

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

2. Enter search criteria for Agent or Source and click Search.

3. Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.

4. Click New and enter the following details:

   1. Property: Enter or select the property.

   2. Bank: Select a commission bank account from the list. For more information, see Configuring Commission Bank Accounts.

   3. Commission Code: Select default commission code to determine the commission to pay to the agent or booking source overriding the Default Commission OPERA Control. For more information, see Commission Codes.

5. Click Save.

Editing Profile Commission Details

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

2. Enter search criteria for Agent or Source and click Search.

3. Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.

4. Select the commission detail, click the vertical ellipsis Actions menu, and select Edit.

5. Update details.

6. Click Save.

Deleting Profile Commission Details

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

2. Enter search criteria for Agent or Source and click Search.

3. Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.

4. Select the commission detail, click the vertical ellipsis Actions menu, and select Delete.

5. Click Delete to confirm.

Distributing Commission Details to Other Properties

From a hub location you can copy a travel agent / source profile's bank account and commission code detail to other properties.

This requires that the bank account details and commissions code are consistent across properties.

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.

2. Enter search criteria for Agent or Source and click Search.

3. Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.

4. Enter a property name in the Property field and click Search.

5. Select a commission record, click the vertical ellipsis Actions menu and select Distribute.

6. Select one or more destinations properties and click Select.