Managing Reservation Memberships

Prerequisites for Reservation Memberships.

You can associate an unlimited number of memberships with a guest's profile. Similarly, you can select multiple memberships, one per membership type and membership class, for a reservation. Loyalty points can then be calculated for the memberships selected for the reservation.

Viewing a Reservation Membership

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

  2. Enter search criteria and click Search.

  3. Select the reservation in the search results, click I Want To… and then select Membership or click the Membership link in Reservation Presentation.

    Note:

    You might need to click Show All to view all detail links.
  4. To Manage Profile Memberships, click Manage. For more information, see Managing Profile Memberships.

Selecting Memberships for a Reservations

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

  2. Enter search criteria and click Search.

  3. Select the reservation in the search results, click I Want To… and then select Membership or click the Membership link in Reservation Presentation.

  4. Select a profile membership and then click the down arrow to move the selected membership to the reservation membership panel.

  5. Click Save.

Deselecting Memberships for a Reservation

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

  2. Enter search criteria and click Search.

  3. Select the reservation in the search results, click I Want To… and then select Membership or click the Membership link in Reservation Presentation.

  4. Select a membership in the reservation membership panel and then click the up arrow to move the selected membership back to the profile membership panel.

  5. Click Save.