Closing Scripts Reservation Confirmation
Prerequisites for Closing Script.
Closing Script Confirmation
When the Closing Script New and Update Reservation OPERA Control is active for a hub, the closing script appears when you are creating or updating a reservation from the Hub location. When the Closing Script New and Update Reservation OPERA Control is active for a property, the closing script appears when you are creating or updating a reservation from a property location.
The closing script assists you to summarize and confirm the reservation details to the caller using a predefined script. The closing script is displayed once the reservation information has been saved, prior to ending the call.
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Related Topics
Parent topic: Using Look to Book Sales Screen