Configuring Welcome Offer Alerts Rules
Welcome offers provide guests with certain options to select on check in, based on the Welcome Offer Options OPERA Control.
-
eCoupons: Select eCoupons to add to a reservation. See Managing Reservation eCoupons.
-
Items: Select item inventory to add to the reservation. See Reservation Item Inventory.
-
Post It: Select an article from the Post It screen, post and settle to a PM room. See Charging Purchases Using Post It.
Welcome Offer Alert rules determine under which conditions the Welcome Offer is presented during check in. See Arrivals - Managing Welcome Offers
Adding Welcome Offer Alerts
-
From the Administration menu, select Booking, select Alerts, and then select Global Alert Definitions.
-
Click New and enter the following details:
-
In the Set Alert Definition section, complete the necessary alert definition fields:
-
Property: Enter or select the property.
-
Code: Select the alert code for the welcome offer.
-
Description: The description of the message to be displayed, by default upon check in.
-
Welcome Offer: Select check box to indicate a Welcome Offer alert.
-
Area: Value defaults to Check in and the field is disabled.
-
Notification: The Screen check box is automatically selected (Welcome Offer alerts can't be printed; print option is disabled).
-
-
In the Set Filter Conditions section:
-
Click Add
-
Set up the conditions that need to be satisfied for the Welcome Offer Alert to display.
-
-
Click OK.
-
-
-
Click Save.
Editing Welcome Offer Alerts
-
From the Administration menu, select Booking, select Alerts, and then select Global Alert Definitions.
-
Enter search criteria and click Search.
-
Select the welcome offer alert, then click the vertical ellipsis and select Edit.
-
Update the configuration.
-
Click Save.
Deleting Welcome Offer Alerts
-
From the Administration menu, select Booking, select Alerts, and then select Global Alert Definitions.
-
Enter search criteria and click Search.
-
Select the welcome offer, then click the vertical ellipsis and select Delete.
-
Click Delete to confirm.
Related Topics
Parent topic: Booking Administration