Managing Custom Charge Exemption

Prerequisites for Managing Custom Charge Exemption.

Custom Charges are used to post (city) taxes based on number of adults and children occupying the room .The amount of the custom charge is calculated by multiplying a per person price by the number of adults and children in the reservation. For more information, see Configuring Custom Charges

Use the Additional Information panel to record country-specific information required for integration with fiscal partners, e-Invoice solutions, and other similar requirements. The attributes displayed and enabled for update depend on the OPERA Controls and country-specific integration requirements. For further information refer to: Oracle Hospitality Localization Center for Hotel.

If you add a custom charge exemption then the number of persons eligible for a custom charge is reduced by one for each custom charge exemption added. It is not possible to have more custom charge exemptions than persons on a reservation.

Note:

When reservation stay dates and/or number of persons (Adults and/or Children) are updated a warning message will display "The stay dates and/or number of persons changed. Please verify the Custom Charge exemptions for the reservation."

Editing Custom Charge Exemption

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria, click Search

3. Select the reservation in the search result, click I Want to. . . and select Additional Information or click the Additional Information link in Profile Presentation.

4. Click Edit.

5. Update the details.

6. Click Save.