Managing Accompanying Guests
When the Accompanying Profile OPERA Control is active you can also link additional guest profiles as accompanying guests; identifying someone who is also occupying the room but does not require a separate reservation account or has independent stay dates. When the Print Registration Cards for Accompanying Guests OPERA Control is active you can generate a registration card for accompanying profiles linked to the reservation. You can also search for reservations by accompanying guest names in Manage Reservations search. If the guest requires a separate folio or has staggered arrival or departure dates use the Shares option instead. For more information, see Managing Reservations Shares
Adding Accompanying Guests
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From the OPERA Cloud menu, select Bookings , select Manage Reservation.
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Enter search criteria, click Search.
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Select the reservation in search result, then click I Want To . . . and select Accompanying Profile or open the reservation presentation and click Accompanying Profile.
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Click Edit.
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Click New to link a profile.
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Enter search criteria and click Search.
Note:
Click Create Guest Profile to create a new profile. For more information, see Creating a Guest or Contact Profile. -
Select a profile in the search result, then click Select.
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Click Save.
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Click Save or click Save and Edit Stay Details to launch Manage Reservation.
Updating Accompanying Guest Details
Tip:
Click Show Masked Information to unmask the Birth Date and ID Number details; this action requires the View Identification Details task.Tip:
Click Refresh to update details displayed after updating an accompanying profile.-
From the OPERA Cloud menu, select Bookings , select Manage Reservation.
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Enter search criteria, click Search.
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Select the reservation in search result, then click I Want To . . . and select Accompanying Profile or open the reservation presentation and click Accompanying Profile.
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Select a profile listed in the Accompanying Profile section.
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Click a guest profile link to update the profile. For more information, see Managing a Guest or Contact Profile.
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Click Add Relationship to add a relationship with the primary profile. For more information, see Managing Profile Relationships.
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Deleting Accompanying Guests
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From the OPERA Cloud menu, select Bookings , select Manage Reservation.
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Enter search criteria, click Search.
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Select the reservation in search result, then click I Want To . . . and select Accompanying Profile or open the reservation presentation and click Accompanying Profile.
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Click Edit.
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Select the accompanying guest, then click the vertical ellipsis Actions menu and select Delete.
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Click Delete to confirm.
Parent topic: Managing Reservation Linked Profiles