Managing Reservation Linked Profiles

Prerequisites for Managing Reservation Linked Profiles

Use the Linked Profile panel to associate a Company, Travel Agent, Contact, Group and Source profile to a future or in house reservation. When the Reservation Contact OPERA Control is active you can also select a profile as the reservation contact and the billing contact. Also use the Linked Profile panel to select a different guest profile for future reservations (i.e. name change); your role must be granted the Select Another Profile task to access this action.

Selecting Another Profile for a Reservation

Note:

You cannot select another profile for an Owner or Owner Referral reservation. (Applicable when the Room Rotation OPERA Control is active).

To link a different profile as the primary profile for a reservation:

1. From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.

2. Enter search criteria, click Search.

3. Select the reservation in search result, click I Want To. . . click Linked Profiles or open the reservation presentation and click the Linked Profiles details link.

4. Click Select Another Profile.

   Note:

   Click Create Guest Profile to create a new profile. See Creating Profiles.

5. Enter search criteria and click Search.

6. Select a profile in the search result, click Select.

7. The Linked Profiles panel will update to show the new profile linked to reservation.

   Note:

   Please be sure to check the reservation preferences based on new profile linked to the reservation.

Managing Associated Profiles

1. From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.

2. Enter search criteria, click Search.

3. Select the reservation in search result, click I Want To. . . click Linked Profiles or open the reservation presentation and click the Linked Profiles details link.

   1. Select the Associated Profiles tab.

   2. Click Edit.

   3. Company: Search and select a company profile.

   4. Agent: Search and select a travel agent profile. Booking commission can be calculated for this agent.

   5. Group: Search and select a group profile if the reservation is related to a block.

   6. Source: Search and select a booking source . Booking commission can be calculated for this source.

   7. Reservation Contact: Search and select a contact profile. (Available when the Contacts and Reservation Contact OPERA Controls are active).

   8. Billing Contact: Search and select a contact profile. (Available when the Contacts and Reservation Contact OPERA Controls are active).

   9. Click Save.

• Managing Accompanying Guests